Multi language and corresponding video availability
Hi all. I have made an e-learning for my organization, in Dutch, it includes videos, that are included in the learning. Now I also have translated the course to English, nice and fast and easy to select languages before starting the course. Now, I have also created English videos. But when adding the English video in the translated version, it also shows in the Dutch versio, I was hoping for each language both videos could stille exist when selecting the language. Is there a way, that for each of the languages selected, also the corresponding videos are shown for the selected language?Course Audio Translation Not Completing Successfully
We are facing an issue with course audio translation. The audio files are not getting translated completely, and the process stops with the error message: "Translation not complete." Has anyone encountered this issue? Any suggestions or guidance would be greatly appreciated. Thank you!Storyline 360 – Chinese interaction responses appear as underscores in SCORM 2004 reports
Hi everyone, We're experiencing an issue with Storyline 360 courses published as SCORM 2004. For the Traditional Chinese and Simplified Chinese versions of our course, the Interaction Report does not display the Correct Response or Learner Response correctly. Observed behavior The course launches and functions normally. Assessment scoring is correct. Correct/Incorrect status is reported correctly. The Interaction Report correctly displays: Interaction ID Interaction Description (Question Text) However, the Correct Response and Learner Response fields do not display Chinese characters. Chinese characters appear as underscores/blank lines (e.g., __________). If the response contains English characters, only the English portion is displayed while the Chinese characters appear as underscores. Example Expected response: 範例 ABC Displayed in the Interaction Report: ______ ABC Additional information Storyline 360 Published as SCORM 2004 Issue occurs in both Traditional Chinese and Simplified Chinese versions. The French version of the same course reports interaction responses correctly. The issue affects both the Correct Response and Learner Response fields. Interaction ID and Interaction Description are displayed correctly. Assessment score, completion status, and Correct/Incorrect results are all reported correctly. Has anyone experienced a similar issue with Chinese (or other CJK languages)? Is this a known Storyline limitation, a Unicode/encoding issue, or is there a recommended workaround? Any suggestions would be greatly appreciated. Thank you!Error publishing upload a SCORM package I've translated using localisation
Hi I've translated a storyline course and published to LMS just one of the languages. I translated it from English to French and only want the French version in my Brightspace course container. I published fine and can view the file fine. Then I zipped it up and tried to upload to Brightspace but it fails with the error message "The package is missing a manifest". I've never had this error before and this is the first time using localisation. Has anyone else experienced this?Per Language Images in Storyline!
Per-Language Images is now available in Storyline. 🎉 You can now replace images on slides, layers, and slide masters in a target language without affecting the source language! Previously, showing different images per language required building triggers; now it's a direct swap from the ribbon or right-click menu, no workarounds needed. Check it out and let me know what you think! See how it works!Editing Translated Content in Rise
Hi Everyone, I have a Rise course that is in both English and Spanish that I'm trying to edit. The English version needs PDFs in English and the Spanish needs PDFs as attachments in Spanish. But when I try and add or remove the attachment in one language or the other, the change is made in both languages. Shouldn't I be able to have content blocks that vary in each language?Articulate Localization – A Licensing Trap?
Our Situation During the previous billing term, we purchased Articulate Localization credits and used them to translate several courses. However, while our subscription was still active, the licensing terms were fundamentally changed. When our current billing term began, we decided not to purchase additional Localization credits because of these new conditions. At that point, we discovered that the translated courses we had already paid for could no longer be used as expected. What We Find Problematic We paid for the translation of our courses. Nevertheless, without an active Localization license, we can no longer use the translated content in the way we originally anticipated. Most importantly, it is no longer possible to save projects to individual languages or export a translated courses in a single lanuage as SCORM packages. From our perspective, this raises several concerns: Changes to the Licensing Terms The licensing terms were changed during our contract period. As a result, we now have no real options for working with translations that we already paid for than we had at the time of purchase. Previously Paid Translations Are Effectively Locked The translation service was delivered and paid for. However, the translated content can no longer be freely exported and used. From our perspective, it feels as though we are being required to pay again just to access and use content that we already own. Furthermore, the full translation cost is incurred again for every change after the current billing term - even if only a few words need to be updated or a single-language course simply needs to be re-exported. Lack of Transparency Before Purchase Our official Articulate reseller did not inform us that projects created using the Localization feature would become significantly restricted once Localization credits were no longer available. Had we known this in advance, we would most likely not have purchased the Localization feature. No Opportunity to Adjust Our Subscription We made several attempts to change our existing billing term to an annual subscription. Unfortunately, this option was not made available to us. As a result, we were placed under significant time pressure and were unable to properly assess the impact of the licensing changes before making renewal decisions. Our Conclusion We paid not only for the translation of our courses but also with the expectation that the translated content would remain available for long-term use. Discovering that courses that had already been translated could not even be exported as single-language courses once the localization license had expired was neither transparent nor foreseeable. Clear and transparent information about these restrictions would have significantly influenced our purchasing decision and could have prevented a great deal of frustrationFrench Canada Translation export
Hello E-Heroes, I am experiencing an issue with Storyline 360 translation exports and would appreciate your comments/help. Smartling (translation platform) claims their .xliff is ok Issue Summary I have successfully created and translated multiple language versions of the same Storyline course (approximately 10 languages) without any issues. However, the French (Canada) version behaves differently. Steps Performed Open the original English (.story) file. Export Word for Translation → Success. Create a copy of the English course using Save As. Export Word for Translation from the copied course → Success. Import the translated FR(CAN) XLIFF file. Translation imports successfully and all content appears correctly translated. Export XLIFF from the FR(CAN) version → Success. Export Word for Translation from the FR(CAN) version → Fails with the message: "The translation export failed." Thank you!!!Assistance Required: Audio Playback Issue on Client LMS
Hi Team, We created and delivered the Storyline modules to the client around six months ago, and at that time all the audio worked correctly. Recently, we made some updates to the modules and shared the revised versions with the client. However, after uploading the updated modules to their LMS, none of the audio files are playing. Could you please let us know what might be causing this issue and if there are any known reasons or troubleshooting steps we should check? Thank you in advance for your assistance.Localization Glossary Behavior
I have a question about how the localization glossary handles acronyms and partial word matches. For example, I added the acronym CRISP to my localization glossary because I do not want it translated when translating from English to Spanish: en es-419 CRISP CRISP If I apply this glossary during translation localization: How would the words "crispy" and "crispiness" be translated? Does the glossary entry for CRISP → CRISP affect the translation of "crispy" or "crispiness" because those words contain the character string "crisp"? Or does the glossary only apply to exact term matches (for example, the standalone acronym CRISP) and not to words that merely contain the same sequence of letters? I want to confirm whether adding CRISP → CRISP could unintentionally impact the translation of related words such as crispy or crispiness.
