reach 360
42 TopicsNew Reach 360 Feature on our Product Updates Page
Hello everyone! If you haven't discovered it yet, we now have a whole section of our community dedicated to announcing our product updates. You can subscribe to that page by clicking on the Bell icon so you don't miss out on exciting new feature articles like this one about Reach 360's learner interface now available in multiple languages. Check out the article and let us know your thoughts about this new feature and what additional languages you want to see added.128Views3likes0CommentsElevate Your Skills with These Must-See Webinars!
Are you ready to level-up your skills using Articulate tools? Then don't miss these free upcoming webinars hosted by the Articulate Training team! Whether you're a seasoned professional or new to the software, these sessions will inspire new ways to take your training program to the next level. 1. Unleash Your Inner Spark: Supercharge Your Self-Care with E-Learning with Guest Presenter Misty Wert Date: October 24, 2024 Time: 11:00 AM Eastern Click here to register In today’s fast-paced world, self-care often gets pushed to the back burner. But what if your self-care routine could be fun, easy, and seamlessly fit into your schedule? Join us for this engaging webinar with special guest, Misty Wert, where you’ll discover how to use e-learning tools to elevate your self-care practices. From gratitude journaling to cultivating a positive mindset, you’ll learn creative and effective ways to make personal growth more engaging and sustainable. It’s time to prioritize YOU—with a self-care routine that’s convenient, impactful, and totally achievable! 2. Reach 360 Ask Us Anything #2 Date: October 29, 2024 Time: 3:00 PM Eastern Click here to register Do you have burning questions about Reach 360? Now is your chance to get the insights you've been seeking! In this session, you'll get personalized answers to help you work more efficiently managing, distributing, and analyzing your Reach 360 training. Mark your calendars and register today to secure your spot in these sessions. Even if you can’t attend, signing up ensures that we’ll email you a recording of the webinar within two days. We hope to see you at these sessions!108Views0likes0CommentsBest way to get feedback/workshop content with SMEs
I'm starting a project that involves a lot of SMEs contributing content, and I know there will be plenty of back and forth to get the language just right. What’s the best way to handle this? In the past, we’ve used Word storyboards with track changes, but it’s hard for SMEs to visualise, and it takes ages to format. I’ve also used Review 360 in Rise, but the feedback screenshots often end up in the wrong spot, making it confusing to know what the SME is referring to. A colleague suggested Storyline might be better for reviews. Is that true? Or should I just export as a PDF and get feedback that way?80Views1like2CommentsReach Upgrade - No Help Purchasing?
Hi Everyone, Wondering if anyone else is having trouble upgrading their Reach360 to the paid version? My director and I have been trying for almost two weeks and not having luck with anyone in Articulate contacting us back? We need to move quickly and not having much luck. I can't believe it's this hard to purchase?Solved67Views0likes3CommentsReach360 - Certificate of Completion duration calculation
Good day, I have been tasked with reconciling and putting a detailed document together on the following. Accuracy of the duration recorded on the Certificate of Completion (CoC) document. Correct the CoC document currently duplicating the Duration. Point 1: When I extract a status report per learner, it shows a duration of, for example,05:27:32. (see image below). When I extract and analyse the report, the total does add up. See the image below. However, one lesson has a status in progress, which has also been completed later. Sub question:How do we get the 'in progress' to a completed status as it continuously restarts a new 'session'. When I hover over the Download Certificate option (see image below), the duration is correct, but it also includes the incomplete lesson. Sub-question: Why is the 'in progress time included? But when downloading, it shows a different duration. See the image below. Question: why does the duration differ when downloaded? Point 2: On the COC, the Duration is recorded twice. Why and how can it be corrected? Below are the settings on the COC settings. .64Views0likes1CommentReach 360 Managing Users Passwords
Hi, I only have the free account for Reach 360 that comes with the Articulate License. I have a learner who has an issue with their password, but I cannot see anything on how to manage learners and their account settings? The learner has clicked on forgot password link but is not receiving a link to reset their password. Can anyone help with this issues with regards to what I need to do?61Views0likes2CommentsCertificate Mail direct download
I have a question about Reach 360. Currently, I have it set up so that after completing a course, participants receive an email with a button that says “Download Certificate.” However, when clicking the button, they’re only redirected to the course page where they have to download the certificate manually. Is there a way to set it up so that clicking the button directly downloads the certificate? The current process feels a bit cumbersome. Does anyone know of a solution or workaround for this?50Views0likes1CommentReach 360 Data
Is there a way to track how long a participant is spending on each lesson? I can see the most recent activity and combined lessons with a time but wanted to get specific and see where learners are spending the majority of time. Does the lesson views count lessons that are viewed multiple times? When I count the number of lesson views it appears to be a higher number than the amount of lessons in the course. Thanks.47Views0likes3Comments