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"We were also the same, we went back and forth quite a bit with Support testing different scenarios, but all to no conclusion. We were gi..."
  • almost 7 years ago06/28/17 at 9:23 am (UTC)
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R H replied to the discussion Storyline 2 Course Freezing
"No problem, here you go: Case Number: 01082398"
  • almost 7 years ago06/05/17 at 2:09 pm (UTC)
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R H replied to the discussion Storyline 2 Course Freezing
"Hi Ashley, Sorry, I never realised this post was Storyline 2 related. I just replied to it because it was the same issue. We are using ..."
  • almost 7 years ago06/05/17 at 8:11 am (UTC)
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R H replied to the discussion Storyline 2 Course Freezing
"Here is an example of it breaking, when going through and pressing pause every now and then: http://screencast-o-matic.com/watch/cb1n6TXJv2"
  • almost 7 years ago06/02/17 at 10:27 am (UTC)
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R H replied to the discussion Storyline 2 Course Freezing
"Hi Ashley, The fast clicking in my example was just the simplest way for me to to replicate the issue and record it. As is random nature..."
  • almost 7 years ago06/02/17 at 8:00 am (UTC)
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R H replied to the discussion Storyline 2 Course Freezing
"We are experiencing the same issue with IE11. Randomly, when using the play/pause button, the over state of the button freezes and the wh..."
  • almost 7 years ago06/01/17 at 3:33 pm (UTC)
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"I do have a case logged for this, but in the meantime I may have found a workaround. If you space out all your question answers, so that..."
  • almost 7 years ago06/01/17 at 11:49 am (UTC)
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"Not sure if this is a coincidence, since installing the March 31st Storyline update this morning. IE11 = White Chrome and Firefox = Grey"
  • almost 7 years ago06/01/17 at 8:40 am (UTC)
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"Your Articulate Case # 01081102"
  • almost 7 years ago05/31/17 at 2:10 pm (UTC)
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"Thanks Ashley. I have forwarded the file using the link provided."
  • almost 7 years ago05/31/17 at 7:55 am (UTC)
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"I'm on Storyline 360, if that's the same as 3? We don't normally use Storyline, but have needed to use it for this project. So unfortuna..."
  • almost 7 years ago05/30/17 at 4:04 pm (UTC)
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"We are having the same HTML5 video issue. When viewing the video in Windows Media Player and on stage in Storyline, the video appears as..."
  • almost 7 years ago05/30/17 at 3:49 pm (UTC)
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"The file was published for LMS. Once on our LMS, you can see question answer options shake randomly when selecting/unselecting. The same..."
  • almost 7 years ago05/29/17 at 8:19 am (UTC)
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"We are also suffering from this issue, it happens when the course is published and viewed in IE11. I can't seem to get them to work by ty..."
  • almost 7 years ago05/26/17 at 4:47 pm (UTC)
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R H replied to the discussion Studio 13 Trial
"Perfect. Thanks for the reply Ali."
  • over 7 years ago08/03/16 at 8:04 am (UTC)