Adrian Dean
Staff
QA Engineneer
at
Articulate
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Texas
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Contact Me
Activity
Adrian Dean replied to the discussion Time each Question
"Hi Katrina,
Thanks for your question. Please take a look at this. That article shows all the quiz data we send to a LMS, including the l..."
- almost 9 years ago06/17/15 at 6:27 pm (UTC)
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Adrian Dean replied to the discussion Adding Articulate Storyline Add-in to Powerpoint 2007
"Hi Kristi,
Thanks for your question. Unfortunately, Storyline isn't an add-in for PowerPoint. It is instead, an entirely separate progra..."
- almost 9 years ago06/17/15 at 6:23 pm (UTC)
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Adrian Dean replied to the discussion How best to provide courses in China
"Hi Rob,
Sorry to hear that. If you would see about submitting a support case, we would be happy to take a closer look.
Always Happy to ..."
- almost 9 years ago06/17/15 at 6:17 pm (UTC)
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Adrian Dean replied to the discussion longer video won't load
"Hi Frances,
What happens when the video is .mp4 instead of .mv4?
Always Happy to Help,
-Adrian"
- over 9 years ago12/18/14 at 6:34 pm (UTC)
Activity
Adrian Dean replied to the discussion Ribbon not working
"Hi Greg,
I'm sorry to hear that. Please try a repair to see if that fixes things. It's the fastest way to get back up and running. If a ..."
- over 9 years ago09/29/14 at 7:43 am (UTC)
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Adrian Dean replied to the discussion Text changes on other layers i Storyline 2
"Hi Tex,
Thanks for your question. We would like to take a closer look. Please see about submitting a Support Case, making sure to upload..."
- over 9 years ago09/25/14 at 11:11 am (UTC)
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Adrian Dean replied to the discussion Storyline 1 Update 6 - Replay Button on iPad
"Hi Matt,
I'm sorry to hear about this issue. We would like to take a closer look. Please see about submitting a Support Case, making sur..."
- over 9 years ago09/25/14 at 11:10 am (UTC)
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Adrian Dean replied to the discussion Error when opening Quizmaker
"Hi Daniel,
Welcome to Heroes! Sorry to hear about your troubles. Please see about doing the following in this link.
Let me know how it ..."
- over 9 years ago09/25/14 at 10:09 am (UTC)
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Adrian Dean replied to the discussion SL2 Automatic Smart Quotes Open Quote Problem?
"Hi Becky,
You'll be happy to note that I can reproduce this behavior on my end as well. Let me know when you have the bug submitted and ..."
- over 9 years ago09/25/14 at 10:06 am (UTC)
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Adrian Dean replied to the discussion Is there a way to bookmark a slide in a published course?
"Hi Brian,
Thanks for your question. I'm afraid it's not currently possible. It would make an excellent feature request though.
Always H..."
- over 9 years ago09/25/14 at 9:57 am (UTC)
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Adrian Dean replied to the discussion Hyperlink with Web publication
"Hi Boris,
Are you viewing it locally or from it's intended environment, such as a web server?
Always Happy to Help,
Adrian"
- over 9 years ago09/25/14 at 9:55 am (UTC)
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Adrian Dean replied to the discussion Help!!! My Quizz are ALL GONE :(
"Hi Tsukikage,
Welcome to Heroes! I'm sorry to hear about the trouble you are having. We would like to take a closer look at the issue. P..."
- over 9 years ago09/25/14 at 9:52 am (UTC)
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Adrian Dean replied to the discussion "Exit Course" button not working
"Hi Mihai,
In the link I referenced above and here in this post, it goes over how to add a target attribute to your link. The thing to ke..."
- over 9 years ago08/29/14 at 10:03 am (UTC)
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Adrian Dean replied to the discussion "Exit Course" button not working
"Hi Mihai,
Unfortunately, there aren't any other methods than those mentioned in the link I referenced above. Did you add a target attrib..."
- over 9 years ago08/27/14 at 10:24 am (UTC)
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Adrian Dean replied to the discussion Problem with Update 6
"Hi Debra - you are most welcome. Thanks for letting me know.
-Adrian"
- over 9 years ago08/25/14 at 1:19 pm (UTC)
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Adrian Dean replied to the discussion Can shorten diplay time on multiple choice question
"Hi Julie,
This isn't currently possible. Quiz questions can be timed, but only as a whole, not each one individually. It would make an e..."
- over 9 years ago08/25/14 at 9:38 am (UTC)
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Adrian Dean replied to the discussion Anyone having issues with HTML5 content resuming on the iPad?
"Hi Carol,
Welcome to Heroes! Please see about submitting a Support Case, as we would like to take a closer look. Make sure to upload you..."
- over 9 years ago08/25/14 at 9:35 am (UTC)
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Adrian Dean replied to the discussion sharing files
"Hi Christine,
Welcome to Heroes! You would just zip your actual .story file and then share that with your subcontractor.
Let me know if..."
- over 9 years ago08/25/14 at 9:33 am (UTC)
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Adrian Dean replied to the discussion Where to save a Project
"Hi Steve,
I can't guarantee whether that will be the case. Some people have worked via a network drive for a long time and have never ha..."
- over 9 years ago08/22/14 at 2:49 pm (UTC)
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Adrian Dean replied to the discussion Problem with Update 6
"Hi Debra,
I believe I have found the answer! Based on the error, it seems like the Articulate font has been corrupted during installatio..."
- over 9 years ago08/22/14 at 11:04 am (UTC)
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Adrian Dean replied to the discussion Problem with Update 6
"Hi Debra,
I'm sorry to hear about the issues you are having. In the screenshot you provided, there is a blue link called 'Information.' ..."
- over 9 years ago08/22/14 at 10:50 am (UTC)
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Adrian Dean replied to the discussion "Exit Course" button not working
"Hi Richard,
Glad to be of help!
-Adrian"
- over 9 years ago08/22/14 at 9:35 am (UTC)
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Adrian Dean replied to the discussion "Exit Course" button not working
"Hi Richard,
I don't believe anything has changed for Update 6. The exit course trigger has been a known issue, usually caused by circums..."
- over 9 years ago08/22/14 at 9:29 am (UTC)
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Adrian Dean replied to the discussion Quiz won't give score
"Hi Eileen,
Welcome to Heroes! Are you using a Result Slide that shows scores? If so, were there any changes made to it? Do you have any ..."
- over 9 years ago08/22/14 at 9:08 am (UTC)
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Adrian Dean replied to the discussion Where to save a Project
"Hi Steve,
Welcome to Heroes! Take a look at the following article. It goes over the reasons why. Here are some guidelines for working on..."
- over 9 years ago08/22/14 at 9:02 am (UTC)