Ali Goulet
Ali Goulet Staff
Customer Care Advocate at Articulate
Activity
Ali Goulet replied to the discussion Urgent! Corrupt Storyline 360 file
"Thanks for popping in here with that, Kelly! So glad you're back up and running 🎉"
  • over 6 years ago11/22/17 at 6:20 pm (UTC)
Activity
"That's fantastic, Erica! So happy to hear it. Thanks for popping in to share that-- and welcome to E-Learning Heroes! ⭐️"
  • over 6 years ago11/22/17 at 5:48 pm (UTC)
Activity
Ali Goulet replied to the discussion SL360 Drag and drops in Edge
"Hey Don! Thanks for the reply and those details. It looks like your attachment didn't make it over to the thread. If you're replying via..."
  • over 6 years ago11/22/17 at 4:32 pm (UTC)
Activity
Ali Goulet replied to the discussion Quizmaker reporting and tracking LMS
"Hey Shireesha! This article on what quiz data is sent to an LMS should come in handy for you here. The data isn't stored in an Articulat..."
  • over 6 years ago11/22/17 at 4:26 pm (UTC)
Activity
Ali Goulet replied to the discussion Size of graphics
"Hey Sam,  Thanks so much for reaching out here-- great question! There isn't a specific size that we recommend, however this article is ..."
  • over 6 years ago11/21/17 at 9:47 pm (UTC)
Activity
Ali Goulet replied to the discussion Garbled Text on Content Slides
"Hey Rebecca! Thanks for those details. I did a quick test on my end and wasn't able to reproduce what you're describing so I'll need you..."
  • over 6 years ago11/21/17 at 6:31 pm (UTC)
Activity
"Hey Olivier! Thanks for checking in here and letting us know how this impacts you. We'll let you know as soon as the next update for Sto..."
  • over 6 years ago11/21/17 at 6:16 pm (UTC)
Activity
"Hey Lloyd! Thanks for checking in. We're still working on rolling out a fix for Storyline 3 as well, and we'll keep you posted as soon a..."
  • over 6 years ago11/21/17 at 4:22 pm (UTC)
Activity
"Hey Edward, A very Happy Thanksgiving to you as well! 🦃 Thanks for sharing your file and allowing me to take a look. I noticed the publ..."
  • over 6 years ago11/17/17 at 5:17 pm (UTC)
Activity
"Hey Traci! Welcome to E-Learning Heroes-- happy you're here ⭐️ Thanks for those details and for including that doc- really helpful. It..."
  • over 6 years ago11/17/17 at 4:49 pm (UTC)
Activity
"Hey Len! Sorry that's happening- thanks for sharing that screenshot with us. Would you mind sharing your unpublished .story file so I c..."
  • over 6 years ago11/17/17 at 4:21 pm (UTC)
Activity
"Hey Hamid, I really appreciate you sharing that video- that's super helpful to see the solution and may even assist others here who run ..."
  • over 6 years ago11/17/17 at 3:52 pm (UTC)
Activity
"Hey Bailey! Sorry that's happening- I'm happy to help dig in here. I have a couple questions to start with: What publishing settings..."
  • over 6 years ago11/16/17 at 10:55 pm (UTC)
Activity
Ali Goulet replied to the discussion Cannot format icons from library
"Hey Chris, Thanks for letting us know about this! I'm having a little trouble recreating what you're describing so I still need your hel..."
  • over 6 years ago11/16/17 at 10:44 pm (UTC)
Activity
Ali Goulet replied to the discussion next prvious button
"Hey Liat-- thanks for reaching out! Can you share your .story file here so I can take a look at your setup? You can add it as an attachm..."
  • over 6 years ago11/16/17 at 10:33 pm (UTC)
Activity
"Hey Charlene! I'm happy to dive into this with you. This thread is a little older, so lets start from scratch. Can you share your unpub..."
  • over 6 years ago11/16/17 at 9:39 pm (UTC)
Activity
"Hey there Faye! I just responded to your similar question over here, just linking these for ease of access. ☺️"
  • over 6 years ago11/16/17 at 6:19 pm (UTC)
Activity
Ali Goulet replied to the discussion Quizmaker/LMS Reporting
"Hey there Faye! I just responded to your similar question over here, just linking these for ease of access. ☺️"
  • over 6 years ago11/16/17 at 6:18 pm (UTC)
Activity
"Hey Faye, Thanks so much for reaching out here- great question!  Articulate Presenter lets you track a course either by the number of s..."
  • over 6 years ago11/16/17 at 6:17 pm (UTC)
Activity
"Hey Jim! Thanks for checking in. This issue is still on our radar, and we'll update here as soon as we have news. Since you're subscribe..."
  • over 6 years ago11/16/17 at 5:48 pm (UTC)
Activity
"Hey Christian! So sorry about that. My colleague Eloisa did reply back to you with suggestions on 11/7. Double check and make sure they d..."
  • over 6 years ago11/15/17 at 3:40 pm (UTC)
Activity
"Thanks for letting me know, Hamid. I'm having them reach out to you via email, so keep an eye out for support@articulate.com in your inbox! "
  • over 6 years ago11/14/17 at 8:22 pm (UTC)
Activity
Ali Goulet replied to the discussion Why are my characters locked?
"Hey Rodney! I'm happy to help sort this out, and I want to make sure I have all the details here to understand better.  Did you purchas..."
  • over 6 years ago11/14/17 at 6:35 pm (UTC)
Activity
"Hey Allison! We're still working on rolling out a fix for Storyline 3 as well, and we'll keep you posted as soon as it's available. "
  • over 6 years ago11/14/17 at 4:59 pm (UTC)
Activity
"Hey Heather, I have some great news!  We just released another update for Studio 360, and included a couple important fixes that you'll..."
  • over 6 years ago11/14/17 at 4:39 pm (UTC)