"Hi Leslie,    I believe I did find a solution, but afraid that it was so long ago I can't remember.   I will look at my files and notes ..."

"Thank you, Ashely, but afraid that neither helps. 1. both are completely up-to-date 2. The project was originally created with storylin..."

"Hi Vinod.   This looks like it might do the trick.   Thank you!  Could you advise, how you setup the triggers so that when retrying the q..."

"Thank you, Leslie!"

"Hooray!!!!!"

"Appreciate your sharing this with us, thank you!  "

"Ashley and Philip, thank you for your help thus far.  I am writing to IT to ask them if I can be temporarily excluded from the company-w..."

"Hi Ashley,      To clarify, I had this problem originally on the 30th of December, the same day my flashplayer had updated to 20.0.0.26..."

"It seemed my options for downloading older versions of flashplayer were somewhat limited, though perhaps I wasn't searching in the right ..."

"I did make sure to change the settings so that I have to approve of the updates first (though I am hoping that my company's regular updat..."

"Although 16:9 is better for mobile, we are still using 4:3 because of company requirements and because that tends to work better for most..."

"Hi Ashley,       Thanks again for offering your help.  I think Bruno's suggestion solves my issue, but if you think it might be good fo..."

"Thank you Bruno, I appreciate it!   I fixed the Smart Art in my presentation.  "

"Hi Ashley,       I tried publishing again without making any changes to the presentation, and this time it was fine.  I still have the ..."

"Hi Ashely,       I am hesitant to publicly share the entire presentation.  Could I package and send it to you privately?"

"Hi Janelle,     I am having the very same issue as you, where the smart art, in a very spotty way, does not load properly when I publish..."

"Thank you everyone!   You have all provided helpful suggestions! "

"Thank you, Everyone!  This solved our problem.  Thank you for your help!"

"Sounds good.  Thank you!"

"Hi Ashely.  Thank you for responding.  I also submitted an articulate support case for this file earlier.   In the support case I submitt..."

"Thank you, Gary!"

"I am having this same issue now with Storyline 2 and also Articulate Replay.   here is the background: I had Storyline 1 and never had..."

"I agree!"

"Thank you, Leslie."

"First time I see it is between 48 and 50 seconds – haven’t been able to get the exact second -- and then again at exactly 1:32.05 seconds..."