Allison LaMotte
Allison LaMotte Staff
Manager, Customer Advocacy at Articulate
  • About
  • Lyon, France
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"Bonjour Cédric, Je me suis dit que ce serait peut-être plus simple de vous répondre en français :)  Avez-vous pu tester le module sur S..."
  • 5 years ago02/18/19 at 11:26 am (UTC)
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Allison LaMotte replied to the discussion Rise Export
"Hi there, I’m sorry that you’re having some trouble here. The quickest way to resolve this issue is to have our Support Team take a loo..."
  • 5 years ago02/18/19 at 11:19 am (UTC)
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"Hi Salomé, Thanks for reaching out! I don’t currently have any updates, but you are now subscribed to this conversation which means as w..."
  • 5 years ago02/18/19 at 11:17 am (UTC)
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Allison LaMotte replied to the discussion Duplicate Lesson in Rise Course Not Working
"Hi Ivonne, I'm not sure I'm following here. It sounds like you'd like to duplicate a Rise course, but you're trying to do it via Articul..."
  • 5 years ago02/18/19 at 11:14 am (UTC)
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Allison LaMotte replied to the discussion Co-Owners for Rise Courses
"I totally get it, Jay! As we share updates here, you’ll automatically be notified."
  • 5 years ago02/18/19 at 11:10 am (UTC)
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Allison LaMotte replied to the discussion Selection of SCORM content in Rise
"Hi Clive, Unfortunately, that’s not currently possible. If you have time to log a feature request and tell us more about your specific n..."
  • 5 years ago02/18/19 at 11:05 am (UTC)
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Allison LaMotte replied to the discussion Training Schedule Template
"I just sent you a copy, Beth :)"
  • 5 years ago02/18/19 at 11:01 am (UTC)
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"Hi Anthony, Thanks for the detailed feedback! If you have time to log a feature request with all that info, that would be super helpful."
  • 5 years ago02/18/19 at 10:56 am (UTC)
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"Hi Nina, I'm sorry you're disappointed with the wait time for this feature, but please know that if we haven't released it yet, it's bec..."
  • 5 years ago02/18/19 at 10:55 am (UTC)
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Allison LaMotte replied to the discussion NEW in Rise: Export for Translation
"Hi Raymond, I'm sorry you ran into issues with the translation feature during your free trial. I went ahead and submitted a support case..."
  • 5 years ago02/18/19 at 10:52 am (UTC)
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Allison LaMotte replied to the discussion Text entry blank in Rise
"Hi Lauren, Thanks for reaching out! I don’t currently have any updates, but you are now subscribed to this conversation which means as ..."
  • 5 years ago02/18/19 at 10:48 am (UTC)
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Allison LaMotte replied to the discussion Rise content security concerns
"Hi Wes, I totally understand your concern here. Unfortunately, that’s not currently possible. If you have time to log a feature request ..."
  • 5 years ago02/18/19 at 10:47 am (UTC)
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Allison LaMotte replied to the discussion Rise - SuccessFactors LMS AICC
"Hi Brett, I'm sorry you're feeling frustrated. This sounds like an issue with Success Factors and not the Rise output, so unfortunately ..."
  • 5 years ago02/18/19 at 10:45 am (UTC)
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Allison LaMotte replied to the discussion exporting rise course in html5?
"Hi Kate, Great question! To export your course to HTML5, simply click on Export and select the Web option. If there's anything else I c..."
  • 5 years ago02/18/19 at 10:42 am (UTC)
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Allison LaMotte replied to the discussion Rise 360 Text
"Hi Kendra, Right now, there isn’t a way to do that in Rise 360. It sounds like this would improve your experience authoring. Would you b..."
  • 5 years ago02/18/19 at 10:40 am (UTC)
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Allison LaMotte replied to the discussion Rise: Background Color
"Hi Michele, Thanks for your feedback! I don’t currently have any updates here, but if it's something you feel strongly about I encourage..."
  • 5 years ago02/18/19 at 10:37 am (UTC)
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Allison LaMotte replied to the discussion Library Content Search Filtering
"Hi Kristin, I'm sorry to hear that you're having a hard time finding the images you're looking for in Content Library. Here's an article ..."
  • 5 years ago02/18/19 at 10:35 am (UTC)
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Allison LaMotte replied to the discussion NEW IN RISE: Process Block
"Hi Juan, I totally get the issue you're running into here! Unfortunately right now there's no way to deactivate the numbering. It sounds..."
  • 5 years ago02/18/19 at 10:31 am (UTC)
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Allison LaMotte replied to the discussion NEW IN RISE: Process Block
"Hi Gavin, I'm sorry you're not satisfied with the customization options we offer for the process block.  If you have time to log a feat..."
  • 5 years ago02/18/19 at 10:30 am (UTC)
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Allison LaMotte replied to the discussion Creating Reflection Questions
"Thanks for your feedback, Kelly! Would you be up for logging a feature request to tell us more? In the meantime, if there’s anything els..."
  • 5 years ago02/18/19 at 10:28 am (UTC)
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Allison LaMotte replied to the discussion Storyline not playing in RISE
"Hi Juan, I'm sorry to hear you ran into trouble here. Did you try uploading your course to SCORM Cloud to see if you experience the same..."
  • 5 years ago02/18/19 at 10:26 am (UTC)
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Allison LaMotte replied to the discussion Font Weight for Italics
"Hi Mourad, It looks like this issue is only happening in Review, so when you publish your final version for your LMS you shouldn't have ..."
  • 5 years ago02/18/19 at 10:25 am (UTC)
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Allison LaMotte replied to the discussion Creating a SCORM file
"Hi Jillian, To republish a new version of the course you'll need to transfer ownership from the employee that left to yourself. If you n..."
  • 5 years ago02/18/19 at 10:19 am (UTC)
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Allison LaMotte replied to the discussion Resume stage is not working
"Hi Ponvignesh, Are you viewing your course in an LMS or on a web server? If you're viewing it on a web server, then it's normal that the..."
  • 5 years ago02/18/19 at 10:13 am (UTC)
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Allison LaMotte replied to the discussion Can you import animated gifs into Rise?
"Hi Kath, I just tried uploading your gif to a Rise course as a cover image and it worked! Can you try uploading it again? If it's still..."
  • 5 years ago02/18/19 at 10:07 am (UTC)