"Hello, I am using Storyline 2 license in my workplace and we might be interested in trying out Rise. Is it possible to purchase it witho..."

"Thanks Ashley! I got update 13 and I'll take a look at the best practices :)"

"Hello! I use Storyline 2 and the  update is 12: 1705.520.  I was about to record my screen but this morning all seems to be back to norma..."

"Not at all. And this minimize ribbon action happens when clicking either on "story view", "slide view", "slide master", "feedback master"..."

"I have just started to experience this all of a sudden each time I go to view -> slide master (which I am doing quite a lot at the mom..."

"My Storyline is indeed Storyline 2. I made the logos a bit bigger and they look a bit better than the blurred 220px ones, so for now I'll..."

"Thanks! It seems to work now however with the size you advise, the logo looks very blurry on the LMS. Is a bigger size a no-go? See attac..."

"Your file works fine when I upload it. Do you upload the logo into the player from a shared drive or from your own computer drive? Thanks!"

"Sure, there you go!"

"Hi Ashley, Thanks for your message. My logo used to be much bigger (700px) and I resized it to 220px width (147px height) but the issue..."

"Note: I have tried uploading an image file both from my computer drive and also from a shared server. Any recommendations? Thanks again!"

"Thanks both for the great tips! Much appreciated!"

"True! I had forgotten about this! Thanks a lot for your help, Ankit."

"Hi Alyssa! Thanks so much for your help! Actually thanks to your video and message I realised my real issue, not just about this "hover ..."

"Hi Leslie, Thanks for your reply and sorry for the lack of details in my previous message. It works fine on SCORM cloud, so it's someth..."

"Hello Alyssa, I'm back with another issue. My SCORM file seems to work fine for me on the LMS but users with different permissions seem..."

"Thanks Alyssa! Actually, one more thing. In the same file, and it happens also in all my files, I have set the file font as Open Sans bu..."

"Thanks Alyssa! It works perfect now."

"Hi Crystal, thanks! Here the .story for you to take a look."

"Hi Ashley, Have you been able to take a look at my files? Thanks again"

"Hi Ashley,  It does work on SCORM cloud. Apart from the "course not exiting" trigger not working on the LMS with the Tin Can API export..."

"Hi Ashley, I seem to be having the same issue. Once I complete the course in Tin Can API on my LMS, it will not close as it did when I p..."

"Ok sorry never mind, I see I can choose the edition myself :) Thanks!"

"Thanks, that was very helpful. One more question, our LMS expert says that if I export as scorm 1.2, I need to be aware that the suspend..."

"No, no reason. I just thought that the course would only be glitch-free if scorm cloud would run it automatically. But now I understand t..."