"Hi Ren and Paul, In our case, the issue was not related to earphones. It occured to all users regardless of what audio devices they ..."

"Hi Chanda and Ren, We were unable to fix this problem in our eLearning. It has caused several of our customers to complain. &nb..."

"Thanks Matthew,  I am using Storyline 360  - 3.14 Publishing HTML5 only. I haven't adjusted any of the quality settings. I will look a..."

"One of my customers has an LMS named ELMO and says it only accepts SCORM version 1.2 files under 50Mb in file size. Some of my courses ar..."

"Thanks Wendy, I've just discovered the solution. There is an option on the Results Slide to add a Retry Button."

"The scenario I have created several Record Screen scenes in  'Test mode'. Each scene ends with a Results slide. I have set all slides to..."

"Thanks a lot Wendy!  - That works :) Phew!!"

"I've removed the results slide and created a new one on a different scene but it also appears with no results."

"Thanks Wendy! I'll try that and let you know how it goes :)"

"I am using SL 360. I'm attaching a .story file. It's 57mb so hopefully  not too large to upload. "

"The scenario: The Results slides for the simulations (screen recording in 'Test mode') do not show the results. I've compared them to ot..."

"Thanks a lot Wendy and Matthew!!"

"The scenario: A learner completed a screen recording scene in 'Test mode' and failed the test. I want them to be able to go back and tr..."

"Ashley, Thanks a lot for your useful tips. First of all I just want to say the the text to speech is an awesome feature which I am usin..."

"I've been using Articulate 360's voice to speech feature in software simulations, instead of the text bubbles. I've noticed that fr..."