Andrea Koehntop
Andrea Koehntop Staff
Customer Happiness Specialist at Articulate
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"Hello Jake, and thank you for your question! To elaborate on David's response, we enhanced our slide size in Build 3.53.25436.0. If ..."
  • over 1 year ago03/17/22 at 2:13 pm (UTC)
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"Hi Lynn! I would recommend you close out of the Articulate 360 desktop app. After doing that, please restart your computer and..."
  • over 1 year ago03/16/22 at 8:15 pm (UTC)
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"Hello James! Yes, it is possible to open/access your feedback within your Storyline course. You can do so by adding a web obje..."
  • over 1 year ago03/16/22 at 7:35 pm (UTC)
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"Hi Ruan! I understand that you would like to get your content on the master slide to appear on top of the 360 images. I'd like to see wha..."
  • over 1 year ago03/16/22 at 2:19 pm (UTC)
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Andrea Koehntop replied to the discussion Can't preview entire project or scene
"Hi Loretta! Thanks for letting me know you are having an issue previewing your project. I would be happy to help! If you've already test..."
  • over 1 year ago03/16/22 at 1:58 pm (UTC)
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"Hello Hai, and welcome to the E-Learning Heroes community! I understand that you see a different slide layout in preview mode and edit mo..."
  • over 1 year ago03/15/22 at 3:44 pm (UTC)
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Andrea Koehntop replied to the discussion Focus Order Master Slides
"Hello Russ! The Focus Order is set for each slide rather than on the Master Slide. I understand that you'd like for there to be a Focus O..."
  • over 1 year ago03/14/22 at 7:42 pm (UTC)
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"Hello Cathya! I'm happy to help answer questions about upgrading to Storyline 360 from Storyline 3! Different from Storyline 3, you can&n..."
  • over 1 year ago03/14/22 at 2:43 pm (UTC)
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Andrea Koehntop replied to the discussion See different device views in Review 360
"Hi Simon! Review 360 doesn’t include the Device Icons like you are seeing in Storyline 360 since the content in Review 360 can ..."
  • over 1 year ago03/11/22 at 4:45 pm (UTC)
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"Hi Bipin! Thank you for sharing a screenshot! I see that you're hosting the course on a website and viewing the course using Safari as th..."
  • over 1 year ago03/11/22 at 3:23 pm (UTC)
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"Hello Doyce! Great question! When publishing to Word, a .doc file is created which can also be imported into Google Docs, or any other pl..."
  • over 1 year ago03/10/22 at 8:58 pm (UTC)
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Andrea Koehntop replied to the discussion Likert Style rating interaction
"Hi Charles! Thank you for sharing a Storyline project with us! I understand that you'd like the slide you've created to also share result..."
  • over 1 year ago03/09/22 at 8:08 pm (UTC)
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Andrea Koehntop replied to the discussion Animated text won't appear on slide
"Hi Cynthia! Great question! Have you tried adding the text box after the video? Or is the textbox included in the video? I've tested this..."
  • over 1 year ago03/09/22 at 7:14 pm (UTC)