Ann Babcock
Ann Babcock Staff
Manager, Order Management at Articulate
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Ann Babcock replied to the discussion User Addition to price plan
"Hi, Mohammad. Thanks for reaching out to us! It looks like you are working with an Articulate Online trial at the moment. You aren't ch..."
  • over 5 years ago09/10/18 at 7:48 pm (UTC)
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Ann Babcock replied to the discussion Articulate app
"Hi, Nursultan. As Matthew indicated, you have a team subscription, but right now you are the only user on the team. Only users can downl..."
  • 6 years ago02/19/18 at 2:51 pm (UTC)
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Ann Babcock replied to the discussion Duplicate with Teams
"Hi, Irina.  These are great questions! Articulate 360 Personal Plans can't be merged directly, so it's best to start out with a Teams P..."
  • 6 years ago01/24/18 at 7:45 pm (UTC)
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Ann Babcock replied to the discussion Articulate Storage
"Hi, Ryan. Yes, you can upgrade from an Individual to Teams subscription for the remainder of your term. Just contact us here when you ar..."
  • 7 years ago04/21/17 at 2:04 pm (UTC)
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Ann Babcock replied to the discussion flv not maintaining transparency
"Hi, David. I'm a Customer Care Advocate here at Articulate. I am very sorry for your frustration. We've acknowledged the issue with .flv..."
  • over 8 years ago08/06/15 at 10:41 pm (UTC)
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Ann Babcock replied to the discussion Trigger Wizard Disappeared ?
"Hi, Rachel. Welcome to the forums! Sounds like your panel was accidentally collapsed. Check out this post: http://community.articulate.c..."
  • almost 11 years ago05/29/13 at 6:37 am (UTC)
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"Hi, Chris. I will reply to you privately about your Storyline trial. Regards, Ann"
  • almost 11 years ago05/15/13 at 6:50 am (UTC)
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"Hi, Debbie. We'll contact you directly to connect you with a product consultant to answer your questions. Thanks, Ann"
  • over 11 years ago10/19/12 at 7:44 am (UTC)