Anne DeFelice
Anne DeFelice
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"Hi, is it correct that Storyline cannot link to a shared folder? I am also running into this issue."
  • 11 months ago11/22/19 at 10:30 pm (UTC)
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Anne DeFelice replied to the discussion HTML 5 font display issues
"Hi Scott, how did you fix the issue? I'm not sure what you mean by turning off browser emulation. Thanks,Anne"
  • 12 months ago11/12/19 at 11:45 pm (UTC)
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Anne DeFelice replied to the discussion Video volume issues in Storyline
"Hi Ashley, I am also having this issue with video volume being more varied within Storyline vs. the original video files. have there been..."
  • over 1 year ago07/22/19 at 4:26 pm (UTC)
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Anne DeFelice replied to the discussion Slow Preview
"Processor is Intel(R) Cor(TM) i5-421OU CPU @1.70GHz 2.40GHz Installed RAM: 16.0 GB  "
  • over 1 year ago05/29/19 at 6:15 pm (UTC)
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Anne DeFelice replied to the discussion Slow Preview
"Hi Alyssa, I am having a similar problem. I'm curious if you found any insights into this. The same thing is also happening for me when ..."
  • over 1 year ago05/28/19 at 6:38 pm (UTC)
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Anne DeFelice replied to the discussion ERROR: Being used by another process
"ps here is the image IT sent me to show what they did. Can you confirm that this is correct?"
  • over 1 year ago05/17/19 at 3:55 pm (UTC)
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Anne DeFelice replied to the discussion ERROR: Being used by another process
"Hi Ashley, I was just notified that my IT group applied the whitelisting you suggested to Carbon Black on my machine. I will keep you po..."
  • over 1 year ago05/17/19 at 3:51 pm (UTC)
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Anne DeFelice replied to the discussion ERROR: Being used by another process
"UPDATE: My organizations's IT team has told me that they can confidently state that is not our Antivirus or any other security causing th..."
  • over 1 year ago05/16/19 at 3:33 pm (UTC)
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Anne DeFelice replied to the discussion ERROR: Being used by another process
"Hi Alyssa, I don't think its an issue with any particular file. It happens, intermittently, with any Storyline file.  According to your ..."
  • over 1 year ago05/08/19 at 8:33 pm (UTC)
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"Can you please provide a screen shot of exactly what should be selected? (with all the boxes expanded so we can see everything? Thanks!"
  • over 1 year ago05/03/19 at 8:39 pm (UTC)
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Anne DeFelice replied to the discussion ERROR: Being used by another process
"Hi Katie, Unfortunately I am running into this problem once again--Also, I did check with our IT dept and they said I don't have any kin..."
  • over 1 year ago05/03/19 at 8:02 pm (UTC)
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"Hi, I am also having an issue where audio sometimes drops out on slides after the course is published and upload to the LMS. The same sli..."
  • over 1 year ago05/03/19 at 7:03 pm (UTC)
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Anne DeFelice replied to the discussion Video Quality Compression issues
"Hi Ajay,  Thanks, that did the trick!! I really appreciate the help.  "
  • over 1 year ago05/02/19 at 3:24 pm (UTC)
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Anne DeFelice replied to the discussion Video Quality Compression issues
"Hi Ashley, I am having the same problem with the Video Compression: None setting not being available. This seems to be happening with vid..."
  • over 1 year ago04/30/19 at 6:05 pm (UTC)
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"Hi Leslie, This does seem to be due to new security software my organization has recently updated. I am saving locally, and using Story..."
  • over 1 year ago03/27/19 at 6:43 pm (UTC)
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Anne DeFelice replied to the discussion ERROR: Being used by another process
"Hi Ashley, Thank you. Your support rep has been very helpful. It looks like in my case the other process is endpoint security software..."
  • over 1 year ago03/27/19 at 6:37 pm (UTC)
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Anne DeFelice replied to the discussion ERROR: Being used by another process
"I am getting this problem a lot for the past few weeks. I am saving to the hard drive. I have repeatedly uninstalled and reinstalled Stor..."
  • over 1 year ago03/25/19 at 3:48 pm (UTC)
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Anne DeFelice replied to the discussion File size in Storyline 360 is very large
"I am wondering if there are any tricks to reducing file size that you may have discovered recently. I am also having the problem of file ..."
  • over 1 year ago03/20/19 at 7:53 pm (UTC)
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"HI, I am having this issue, but not when publishing to Word. I am just getting it now and then when I try to save. I am saving to my loca..."
  • over 1 year ago03/20/19 at 6:58 pm (UTC)
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Anne DeFelice replied to the discussion Glossary import Export
"Can this be added as a product feature rather than having to do all this work?"
  • over 1 year ago02/23/19 at 4:22 am (UTC)
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"I am saving locally and getting an error message also, "the project file could not be saved object disposed." I even uninstalled Storyli..."
  • over 1 year ago02/23/19 at 4:11 am (UTC)
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"There is another thread on this..with more feedback from Articulate Staff. https://community.articulate.com/discussions/articulate-story..."
  • over 1 year ago02/20/19 at 2:33 pm (UTC)
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"I also would like to make a request for the learner being able to speed up/slow down the slide speed of the Player. I am getting a large ..."
  • over 1 year ago02/20/19 at 2:31 pm (UTC)
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Anne DeFelice replied to the discussion Audio not playing all the way
"Hi, Can I ask what the change was in these LMS settings from before? As it solved the problem I am curious what setting might take care o..."
  • 2 years ago09/18/18 at 9:52 pm (UTC)
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"Hi Ashley, I am having the same problem, with tab order not working correctly. I have text boxes that animate paragraph-by-paragraph. Is ..."
  • over 3 years ago05/18/17 at 7:10 pm (UTC)