Anne DeFelice
Anne DeFelice
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"Hi I just ran into this . My question is, would this UI of using the spacebar to select Multiple Responses be something a keyboard user w..."
  • 2 months ago05/30/24 at 4:45 pm (UTC)
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"Hi, I am having what I think is a similar issue. The colors on my question slides for the accessible feedback slides are not the correct ..."
  • 2 months ago05/15/24 at 8:21 pm (UTC)
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"Hi, is it correct that Storyline cannot link to a shared folder? I am also running into this issue."
  • over 4 years ago11/22/19 at 10:30 pm (UTC)
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Anne DeFelice replied to the discussion HTML 5 font display issues
"Hi Scott, how did you fix the issue? I'm not sure what you mean by turning off browser emulation. Thanks,Anne"
  • over 4 years ago11/12/19 at 11:45 pm (UTC)
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Anne DeFelice replied to the discussion Video volume issues in Storyline
"Hi Ashley, I am also having this issue with video volume being more varied within Storyline vs. the original video files. have there been..."
  • almost 5 years ago07/22/19 at 4:26 pm (UTC)
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Anne DeFelice replied to the discussion Slow Preview
"Processor is Intel(R) Cor(TM) i5-421OU CPU @1.70GHz 2.40GHz Installed RAM: 16.0 GB  "
  • 5 years ago05/29/19 at 6:15 pm (UTC)
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Anne DeFelice replied to the discussion Slow Preview
"Hi Alyssa, I am having a similar problem. I'm curious if you found any insights into this. The same thing is also happening for me when ..."
  • 5 years ago05/28/19 at 6:38 pm (UTC)
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Anne DeFelice replied to the discussion ERROR: Being used by another process
"ps here is the image IT sent me to show what they did. Can you confirm that this is correct?"
  • 5 years ago05/17/19 at 3:55 pm (UTC)
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Anne DeFelice replied to the discussion ERROR: Being used by another process
"Hi Ashley, I was just notified that my IT group applied the whitelisting you suggested to Carbon Black on my machine. I will keep you po..."
  • 5 years ago05/17/19 at 3:51 pm (UTC)
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Anne DeFelice replied to the discussion ERROR: Being used by another process
"UPDATE: My organizations's IT team has told me that they can confidently state that is not our Antivirus or any other security causing th..."
  • 5 years ago05/16/19 at 3:33 pm (UTC)
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Anne DeFelice replied to the discussion ERROR: Being used by another process
"Hi Alyssa, I don't think its an issue with any particular file. It happens, intermittently, with any Storyline file.  According to your ..."
  • 5 years ago05/08/19 at 8:33 pm (UTC)
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"Can you please provide a screen shot of exactly what should be selected? (with all the boxes expanded so we can see everything? Thanks!"
  • 5 years ago05/03/19 at 8:39 pm (UTC)
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Anne DeFelice replied to the discussion ERROR: Being used by another process
"Hi Katie, Unfortunately I am running into this problem once again--Also, I did check with our IT dept and they said I don't have any kin..."
  • 5 years ago05/03/19 at 8:02 pm (UTC)
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"Hi, I am also having an issue where audio sometimes drops out on slides after the course is published and upload to the LMS. The same sli..."
  • 5 years ago05/03/19 at 7:03 pm (UTC)
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Anne DeFelice replied to the discussion Video Quality Compression issues
"Hi Ajay,  Thanks, that did the trick!! I really appreciate the help.  "
  • 5 years ago05/02/19 at 3:24 pm (UTC)
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Anne DeFelice replied to the discussion Video Quality Compression issues
"Hi Ashley, I am having the same problem with the Video Compression: None setting not being available. This seems to be happening with vid..."
  • 5 years ago04/30/19 at 6:05 pm (UTC)
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"Hi Leslie, This does seem to be due to new security software my organization has recently updated. I am saving locally, and using Story..."
  • over 5 years ago03/27/19 at 6:43 pm (UTC)
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Anne DeFelice replied to the discussion ERROR: Being used by another process
"Hi Ashley, Thank you. Your support rep has been very helpful. It looks like in my case the other process is endpoint security software..."
  • over 5 years ago03/27/19 at 6:37 pm (UTC)
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Anne DeFelice replied to the discussion ERROR: Being used by another process
"I am getting this problem a lot for the past few weeks. I am saving to the hard drive. I have repeatedly uninstalled and reinstalled Stor..."
  • over 5 years ago03/25/19 at 3:48 pm (UTC)
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Anne DeFelice replied to the discussion File size in Storyline 360 is very large
"I am wondering if there are any tricks to reducing file size that you may have discovered recently. I am also having the problem of file ..."
  • over 5 years ago03/20/19 at 7:53 pm (UTC)
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"HI, I am having this issue, but not when publishing to Word. I am just getting it now and then when I try to save. I am saving to my loca..."
  • over 5 years ago03/20/19 at 6:58 pm (UTC)
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Anne DeFelice replied to the discussion Glossary import Export
"Can this be added as a product feature rather than having to do all this work?"
  • over 5 years ago02/23/19 at 4:22 am (UTC)
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"I am saving locally and getting an error message also, "the project file could not be saved object disposed." I even uninstalled Storyli..."
  • over 5 years ago02/23/19 at 4:11 am (UTC)
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"There is another thread on this..with more feedback from Articulate Staff. https://community.articulate.com/discussions/articulate-story..."
  • over 5 years ago02/20/19 at 2:33 pm (UTC)
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"I also would like to make a request for the learner being able to speed up/slow down the slide speed of the Player. I am getting a large ..."
  • over 5 years ago02/20/19 at 2:31 pm (UTC)