"Ciao, Fabrizio! That's definitely unexpected behavior. Finishing a course shouldn't reset progress on a lesson. The quickest way to reso..."

"Hi Jacqueline! It sounds like you might be having an issue with your company's firewall blocking some of the Content Library 360 assets.&..."

"Hey, Meg! We've just released a fix for this issue. Reload your course and everything should display as expected.  Let me know if there'..."

"Hey, Aidan! Thanks for the heads up. We've just released a fix for this issue. Reload your course and everything should display as expect..."

"Thanks for letting us know! We've just released a fix for this issue. Reload your course and everything should display as expected.  Let..."

"Thanks for that, Nicole. The video block displays an image of the first frame in your uploaded video. In the one you shared, it appears t..."

"Hey, Nicole! I'd love to help, I just need a little more information. What's the size and video type of the file you're uploading? If you..."

"Hey, Kelly! Welcome to Rise 360! I'm a big fan of multimedia in courses, glad to see you're taking advantage of it. :) While we don't im..."

"Hey, Jason! That's definitely unexpected behavior. I tried it out on my end and had similar results.  When you have a minute, reach out ..."

"Hey, Brian! Hopefully, some community members who also use Totara will chime in, but in the meantime you might want to try enabling LMS d..."

"Gotcha! OK, I can answer those for you, Gregg. :) While building courses in Rise 360 is fast and easy, you have even more options to cre..."

"Hey, Gregg! Based on your initial question, I assumed you were looking to use a Storyline 360 project that contains a quiz and wanted to ..."

"Hey, Gregg! If you want to track your learner's course completion in your LMS based on a Storyline 360 quiz, select the Track using Story..."

"Hey, Valeria! This is definitely unexpected behavior. I've gone ahead and opened up support case 01760152 for you. You'll be hearing from..."

"Hey, Leisa! That's definitely unexpected behavior. We'd love to dive into this further so that we can get the right people working on a f..."

"Hey, Michelle! How did you try to add the link? If you can, use a button block. We recently upgraded button and button stack blocks so t..."

"Hey, Jessamyn! This definitely sounds like unexpected behavior. Not to worry - our Support team can help you work through this issue. You..."

"Hey, Julie! Unfortunately, your image didn't come through, so I'm not sure what you're seeing. Just to make sure we're all on the same pa..."

"Hi, Sara! For SCORM 2004, 4th edition, the only reporting option that will allow you to get the results you're looking for when basing co..."

"Hi, Alexander. I'm sorry you're having trouble with the exported XLIFF files. It's odd that your internal team isn't able to process them..."

"Hi, Bettina! The preferred file extension for XLIFF files is .xlf. They're one and the same. Is there a particular tool or vendor you're..."

"Hi, Jonica! That's actually working as intended! In the example you posted, the learner took the quiz and completed the course, so SCORM ..."

"Hi, Christine! Just popping in to recommend the Block Template feature.  With block templates, you create chunks of reusable content fro..."

"I can answer that one! They're simply two different ways to report the same status to your LMS. Some LMS providers look for a "Passed" st..."

"Hey, Raymond! I hear you on that, it does eat up a bunch of time. Unfortunately, there isn't a way to do that in Rise 360 at the moment. ..."