Brian Batt
Brian Batt Staff
Quality Assurance Engineer at articulate
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"Hi Angela, I'm the author of that plugin and I'm currently working with Wordpress to get the free version back up on the repository.  Du..."
  • over 2 years ago05/10/17 at 5:27 pm (UTC)
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"Hi Aarti, The "Content Library" tab is at the top of the screen when you are uploading your content:   Then, select the item you want..."
  • over 3 years ago06/23/16 at 6:53 pm (UTC)
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Brian Batt replied to the discussion [Suggestion] Tempshare file check
"Hey Chris, Try out tempshare now and let me know if you like the change.  You may need to clear your cache to see that we're restricting..."
  • over 3 years ago06/07/16 at 5:30 pm (UTC)
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"Lawrence Houghton That's good news about the new "Sincerely" setting.   Is there a way to make my custom course email invitation "per..."
  • over 3 years ago05/26/16 at 4:54 pm (UTC)
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"Hi Mark, I know this is an old thread, but wanted to let you know that we just added the ability to remove the "Sincerely" text from you..."
  • almost 4 years ago02/11/16 at 6:01 pm (UTC)
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"Bob McGuire Same problem.  My IT team deleted Flash 19.0.0.185 and restored an earlier version (18.0.0.241). Now if I try to create a..."
  • over 4 years ago09/24/15 at 7:08 pm (UTC)
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"Hi everyone, There's a known issue in the latest version of Flash Player 19 that is causing this issue in several products including Art..."
  • over 4 years ago09/24/15 at 3:11 pm (UTC)
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Brian Batt replied to the discussion Powerpoint and Wordpress
"Hi Sylvia, There's a Wordpress plugin available for your published Articulate content here: https://wordpress.org/plugins/insert-or-emb..."
  • almost 5 years ago02/11/15 at 3:50 pm (UTC)
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Brian Batt replied to the discussion Wordpress pluging for Storyline
"Ben Harwood Payal Tandon said: Hi, I have been using Articulate Presenter output (for marketing content only, no assessments..."
  • almost 5 years ago02/11/15 at 3:49 pm (UTC)
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"When Cocoa's not fixing bugs or writing features, she's hanging out with Olaf!"
  • almost 5 years ago01/28/15 at 9:42 pm (UTC)
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"Hello everyone, We added the ability to show slide masters behind Engage interactions in Update 3 of Articulate Studio '13.  For more in..."
  • almost 5 years ago01/21/15 at 3:57 pm (UTC)
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Brian Batt replied to the discussion Articulate app on the Android
"Articulate Studio '13 Update 5 is now available for download. This update lets you publish Articulate Mobile Player content for Android d..."
  • 5 years ago12/20/14 at 5:21 pm (UTC)
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Brian Batt replied to the discussion Storyline 2 Failed Installation?
"If you still have issues installing Storyline 2, make sure that you have .NET Framework 4 installed: http://www.microsoft.com/en-us/down..."
  • over 5 years ago09/22/14 at 1:56 pm (UTC)
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"Judy Nollet said: Thanks for the link to more info, Brian. As I said previously, it seems that Articulate is making the no-compression f..."
  • over 5 years ago09/18/14 at 3:00 pm (UTC)
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"Judy Nollet said: I did that already, Phil. It didn't work. But thanks for chipping in! BTW, I also tried quitting SL and restarting it,..."
  • over 5 years ago09/18/14 at 1:35 pm (UTC)
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"Hi Phil, We found that the issue is caused by having a registry key leftover after uninstalling Office 2013. To fix the issue, you'll n..."
  • over 5 years ago09/04/14 at 3:00 pm (UTC)
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"Hi everyone, We are looking for some people that are passionate about Articulate Studio '13 to beta test Update 4. Requirements: 1. ..."
  • over 5 years ago08/26/14 at 11:57 am (UTC)
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Brian Batt replied to the discussion Accessibility and Storyline
"Jacqueline George said: Hello Everyone. Specifically, I need to know if the JAWS screen reader reads the notes tab when it is selected b..."
  • over 5 years ago08/18/14 at 11:43 am (UTC)
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"Hi Mario, For this particular machine, you need to restart the machine and then do the following: http://www.articulate.com/support/pre..."
  • over 5 years ago08/13/14 at 9:20 am (UTC)
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"Can you post a screenshot that shows both of the PowerPoint windows that you see? We need to see the exact title text on both of the win..."
  • over 5 years ago08/13/14 at 7:17 am (UTC)
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Brian Batt replied to the discussion Run-Time error
"Mario Gervais said: Justin Grenier said: Adriano and Mario: While we work toward a solution, our Quality Assurance Team has suggested ..."
  • over 5 years ago08/12/14 at 3:51 pm (UTC)
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Brian Batt replied to the discussion Run-Time error
"Mario Gervais said: Justin Grenier said: Adriano and Mario: While we work toward a solution, our Quality Assurance Team has suggested ..."
  • over 5 years ago08/12/14 at 3:03 pm (UTC)
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"Hi David, Can you disable the "Show add-in user interface errors" message? That should resolve the issue:"
  • over 5 years ago08/05/14 at 1:21 pm (UTC)
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Brian Batt replied to the discussion Insert video in slide produces error
"Hi Paula, I apologize for the issues that you're having. What's your case number?"
  • over 5 years ago08/05/14 at 9:15 am (UTC)
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Brian Batt replied to the discussion Presenter stops working after Update 3
"Stephana Gaudin said: Hi, I'm having the exact same issue. I pulled up my advanced options as instructed above and "Show add-in user inte..."
  • over 5 years ago07/31/14 at 11:51 am (UTC)