"Peter Treloar said: I have Articulate Presenter '09 and trying to export all the audio files into one audio file. The "EXPORT" button i..."

"Hi Rachel, I apologize for the issues that you're having. Can you post a copy of the PowerPoint presentation that you're working on?"

"Daniel Feerst said: I haven't had this problem before. I have a 50 slide course with MP3s and moving images in a PowerPoint. I have 155 ..."

"Wee Woon Ang said: Hi, I am hitting this issue whereby the entire presentation_html5.html is broken when viewed in Google Chrome version..."

"Robert Pilla said: Hello, I am attempting to install update 3 and it will not install either standalone or via application update. The ..."

"Jim Bierbower said: Brian, thanks for the feedback. I've uninstalled and reinstalled at least a dozen times in various combinations with ..."

"Jim Bierbower said: Also, after trying a number of fixes I attempted to insert Annotations and received the following error message. Both..."

"Lin Roberts said: Hi Brian, Many thanks for your fast responce! I have loaded one of the files you suggest (one we already had so we did ..."

"Brent deMoville said: It still crashes on launch. I am launching engage and quizmaker and both fail. I attached a short screen capture ..."

"Hi Lin, Can you try the following to resolve the issue? Install VSTO: http://www.microsoft.com/en-us/download/details.aspx?id=43664 I..."

"Michele Israel said: You're a genius...now, why did that work? Hi Michele, Articulate Studio '13 Update 3 now requir..."

"Dawn Chamberlin said: Thank you Leslie. I am waiting for my IT team to install update 3. One of my co-workers just had "update 3" install..."

"Hi Michele, Can you try the following to resolve the issue? Install VSTO: http://www.microsoft.com/en-us/download/details.aspx?id=4366..."

"Scott Johnson said: Thanks Brian. So there's no option that will reverse the text but leave the buttons as is? Best we not consider upd..."

"Hi Jim, Start troubleshooting the issue by uninstalling the software completely. Then, reinstall it. If you continue to have issues, c..."

"Hi Scott, The player buttons will reverse when you set the Player to RTL:"

"Laura Heilman said: Good morning! I am back up and running. I did a reinstall of Studio 13 and that seems to have fixed the issues. P..."

"Matt Mayer said: We too are seeing an issue with Windows 7, Office 13 (365) getting this Hi Matt, When you install ..."

"Hi Laura, Here's the updated link for the VSTO: http://www.microsoft.com/en-us/download/details.aspx?id=43664 After you install that, ..."

"Hi Laura, I apologize for the issues that you're having. Although we did add support for Office 64-bit, it didn't impact our existing s..."

"Hi Greg, I apologize for the issues that you're having. Can you please try the following? Install VSTO: http://www.microsoft.com/en-u..."

"Brent deMoville said: I am having the same issues with this version as I did with the last release candidate. It fails on launch after ..."

"Hi Gordon, Here's the gist of the codec information: codec_name="h264" codec_long_name="H.264 / AVC / MPEG- 4 AVC / MPEG-4 part 10" pro..."

"Anton Mitchell said: Disappointed that there seem to be no resolution to my issue and no further feedback on progress. We have been using..."

"Hi Veronda, I just tested our output using Internet Explorer 11 and JAWS 15 and it reads the notes without any issues.  I've found that o..."