Carrie Jones
Carrie Jones
Instructional Designer
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  • Minneapolis, MN
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Carrie Jones replied to the discussion SCORM Package Error
"Sounds like this trick worked. Thanks for saving the day, Karl! Love this community."
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Carrie Jones started a new discussion SCORM Package Error
"Hello, First - let me say we've submitted an Articulate case (#01944326) and a support ticket for our LMS (SilkRoad). Posting here ..."
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Carrie Jones commented on the e‑learning example Rise: Dog Care Basics
"Thank you for sharing the link - mind blown. I'm still in trial phase of 360 - love Rise, but wasn't sure how I could customize when need..."
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Carrie Jones replied to the discussion Rise Course Not Opening
"Just noticed the link for Articulate Support and submitted a case: 01488142."
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Carrie Jones started a new discussion Rise Course Not Opening
"I'm 5 weeks into my trial and am having trouble with a Rise course. It froze while editing, and now it won't open. I tried duplicating th..."
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Carrie Jones replied to the discussion AO Not Tracking Mobile Users
"Thanks, Leslie. Being able to track our external learners is one of the reasons we subscribe to AO. Outside of requiring our learners to ..."
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Carrie Jones replied to the discussion AO Not Tracking Mobile Users
"Hello! Was wondering if there's been any movement on this case number (01289262)? We haven't heard back from Support on it and are still ..."
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Carrie Jones replied to the discussion AO Not Tracking Mobile Users
"Hello! So far, we have one module uploaded with a case number: #01289262. I haven't had a chance to get mine uploaded this week - but loo..."
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Carrie Jones replied to the discussion AO Not Tracking Mobile Users
"Hi Ashley, Thanks for the note. I know of two or three modules with this issue, so will pull them together next week and reach out to th..."
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Carrie Jones replied to the discussion AO Not Tracking Mobile Users
"Hi Leslie, From what I've seen and tested, it's not recording even when the content's complete. What I don't know is at what point SL co..."
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Carrie Jones started a new discussion AO Not Tracking Mobile Users
"Our team recently noticed mobile users aren't being tracked in Articulate Online for modules created in Storyline 3. This has been report..."
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"Say's advice below helped me. Since it's a template file, you'll need to open through SL2 versus just clicking on the file. Remember to e..."
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"LOVE the personification of variables - so fun and approachable! Even though I've dabbled with all three, they're still a mystery to me. ..."