"Interesting.  As I thought more about the issue, I considered adding a "Play" layer that would trigger the videos to start rather than us..."

"Thanks - you too! This weekend my LMS company continued work to try and figure out why courses were not completing.  As of Saturday they ..."

"Ok. It is published to the LMS Server and is not working.  I am assuming you mean we need to publish the files to our own ftp site?"

"Now our Articulate files are not registering in Chrome either.  Ideas?"

"No luck.  The courses are AICC and Scorm cloud says we upload the same way but it is not working.  The error after I upload is course not..."

"Thanks for your quick reply.  I did check the Private browsing feature and it was off on all devices.  Next step is Scorm Cloud using Saf..."

"Thank you Donna and Helen for getting me this far!  I have one scenario left that I am wondering if you can help with.  The user is able ..."

"Thank you Donna - the True/False varable worked within the course.  Now I am trying to figure out if I choose "Always Resume" on the play..."

"I just submitted the case with the attached file. "

"Sure I can do that - is there a place I can upload the file?  It is almost 8mb.  I can also put it up on dropbox and email you a link if ..."

"The fix worked on the overlap but now I have a blue circle at the top right corner of my player.  What do I do to get rid of it? Thanks!"

"The LMS is BizLibrary.  We did quite a bit of troubleshooting yesterday.  We are Publishing to SCORM and we cannot find a setting within ..."