Cheryl Russo
Cheryl Russo
Paychex
Activity
Cheryl Russo replied to the discussion Hide Resolved Comments from Reviewers
"Hi - using Firefox. I now have a second module that just won't hide the comments. I've closed and reopened the browser multiple times. It..."
  • over 1 year ago07/15/22 at 11:54 am (UTC)
Activity
Cheryl Russo replied to the discussion Hide Resolved Comments from Reviewers
"Today it's not working. All resolved comments are showing regardless of which option I choose."
  • over 1 year ago06/30/22 at 5:43 pm (UTC)
Activity
Cheryl Russo replied to the discussion Your Computer is Offline Error
"+When using Rise, my computer goes off line frequently... average is about 5-7 times per hour - consistently. I've had our internal IT de..."
  • 2 years ago01/20/22 at 1:21 pm (UTC)
Activity
Cheryl Russo replied to the discussion Your Computer is Offline Error
"Rise 360 - Using chrome - goes offline approx. every 15 min or less. Then it times out and makes me refresh. Happens all day long - altho..."
  • over 3 years ago12/10/20 at 10:58 am (UTC)
Activity
"I wasn't touching the Stop button... I hit play, pause, and when I hit play again - it jumped back to the beginning. If i placed the play..."
  • over 3 years ago08/20/20 at 7:32 pm (UTC)
Activity
"Thank you for the response… I narrowed it down to learn that it was only happening on one slide (with multiple layers). I have no idea w..."
  • over 3 years ago08/20/20 at 7:17 pm (UTC)
Activity
"I just downloaded an update a little bit ago... now, when I hit the play button on the timeline, the playhead jumps back to the beginning..."
  • over 3 years ago08/18/20 at 5:26 pm (UTC)
Activity
"Every time I try to preview my individual slide or the entire scene, it crashes. I just did a software update yesterday. My project is sm..."
  • over 3 years ago07/15/20 at 4:13 pm (UTC)
Activity
Cheryl Russo replied to the discussion Change home page image in a Rise template
"There is currently a photo there, but no option to change it. No buttons - no links!"
  • almost 4 years ago05/14/20 at 11:32 am (UTC)
Activity
"Thanks for letting me know! I appreciate it!"
  • over 4 years ago08/14/19 at 1:11 pm (UTC)
Activity
"Worked perfectly! I was getting ready to try that but thought I'd post a question first. Thanks for the quick response!"
  • over 4 years ago08/14/19 at 12:24 pm (UTC)
Activity
Cheryl Russo started a new discussion Distribute Vertically tool grayed out all the time
"I've used the "distribute vertically" tool for well over a year - I use it all the time! I did an update to my software a couple of days ..."
  • over 4 years ago08/14/19 at 11:11 am (UTC)
Activity
"still happens with articulate 360"
  • over 5 years ago08/15/18 at 6:35 pm (UTC)