Christopher Santos
Christopher Santos Staff
Articulate Inc.
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Christopher Santos replied to the discussion Automatically Play
"Hi Zoe, This is a feature we have reported to our engineers. We don't have an update yet, but I will let you know as soon as we hea..."
  • 6 months ago11/03/23 at 6:34 pm (UTC)
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"Hi Aimee, Can you try uploading the updated course on another LMS like SCORM Cloud? This article will help explain how to do that.&..."
  • 6 months ago11/03/23 at 5:29 pm (UTC)
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Christopher Santos replied to the discussion Translation questions in question bank
"Hi LerNetz, You won't be able to export an XLIFF file from the question banks themselves. But once you have added or drawn from the..."
  • 6 months ago11/03/23 at 3:32 pm (UTC)
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Christopher Santos replied to the discussion XLIFF Version issue
"Hi Tim, We are tracking requests for XLF 2. I'll include you in our tracker and will update this thread as soon as we hear more fro..."
  • 6 months ago11/02/23 at 5:25 pm (UTC)
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Christopher Santos replied to the discussion Videos no expanding in LMS
"Hi Lilly, Are you able to view the videos in full screen if you publish them in Review 360 or use the Share link? You may also want..."
  • 6 months ago11/02/23 at 4:46 pm (UTC)
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Christopher Santos replied to the discussion Courses can not be moved to different folders.
"Hi Kirsten, If you go to All Content, click on the Ellipses (...) for the course, and select Show File Location, does it go to the folder..."
  • 6 months ago11/02/23 at 2:00 pm (UTC)
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Christopher Santos replied to the discussion Export Source File for Rise
"Hi there, I totally understand where you are coming from. The way Rise courses work is that they can only be authored within Rise a..."
  • 6 months ago11/02/23 at 12:34 pm (UTC)
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Christopher Santos replied to the discussion Export Source File for Rise
"Hi Shani, First off, I'm really sorry if we weren't able to recover your data anymore. But if you need to protect your work after your su..."
  • 6 months ago11/02/23 at 12:17 pm (UTC)
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Christopher Santos replied to the discussion How to change email address ?
"Hi Kartik, You may reach out to our support team for assistance. Thanks!"
  • 6 months ago11/02/23 at 11:39 am (UTC)
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Christopher Santos replied to the discussion Embedded You tube Videos
"Hi Sarah, You can add a Checkbox followed by a Continue button after the video (as shown below). This may not stop a learner from s..."
  • 6 months ago10/31/23 at 5:29 pm (UTC)
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Christopher Santos replied to the discussion & in Email Button
"Hi Kate, We have reported this issue to our engineers, and we'll update you as soon as we hear more from our team about this. For n..."
  • 6 months ago10/31/23 at 4:42 pm (UTC)
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Christopher Santos replied to the discussion Copied course video issue
"Hi Mattheus, Thanks for reaching out to our support team. I'm glad you were able to resolve this issue by re-uploading your videos...."
  • 6 months ago10/23/23 at 6:26 pm (UTC)
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Christopher Santos replied to the discussion Progressive Tracking in LMS
"Hi Kathryn, We don't have this option yet of tracking the partial progress of learners in LMS. But we have requested this feature f..."
  • 6 months ago10/23/23 at 6:09 pm (UTC)
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Christopher Santos replied to the discussion Sharing Rise modules
"Hi Rachel, We are excited to share that we have released Rise 360 Team Folders! You can now create shared team folders in Rise 360 t..."
  • 6 months ago10/13/23 at 11:28 am (UTC)
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Christopher Santos replied to the discussion Adding a collaborator to multiple course
"Hi everyone! We are excited to share that we have released Rise 360 Team Folders! You can now create shared team folders in Ris..."
  • 6 months ago10/13/23 at 11:18 am (UTC)
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Christopher Santos replied to the discussion New Rise Feature: Folders
"Hi everyone! We are excited to share that we have released Rise 360 Team Folders! You can now create shared team folders in Ris..."
  • 6 months ago10/13/23 at 11:13 am (UTC)
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"Hi everyone! We are excited to share that we have released Rise 360 Team Folders! You can now create shared team folders in Ris..."
  • 6 months ago10/13/23 at 11:08 am (UTC)
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Christopher Santos replied to the discussion Rise - sharing a folder
"Hi everyone! We are excited to share that we have released Rise 360 Team Folders! You can now create shared team folders in Ris..."
  • 6 months ago10/13/23 at 11:05 am (UTC)
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"Hi Shane! We are excited to share that we have released Rise 360 Team Folders! You can now create shared team folders in Rise 360 to..."
  • 6 months ago10/13/23 at 11:02 am (UTC)
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Christopher Santos replied to the discussion Adding collaborators to multiple courses in bulk
"Hi everyone! We are excited to share that we have released Rise 360 Team Folders! You can now create shared team folders in Ris..."
  • 6 months ago10/13/23 at 10:57 am (UTC)
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Christopher Santos replied to the discussion Lot of courses to send
"Hi June! We are excited to share that we have released Rise 360 Team Folders! You can now create shared team folders in Rise 360 to ..."
  • 6 months ago10/13/23 at 10:50 am (UTC)
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Christopher Santos replied to the discussion NEW IN ARTICULATE 360 TEAMS: Transfer Content
"Hi everyone! We are excited to share that we have released Rise 360 Team Folders! You can now create shared team folders in Ris..."
  • 6 months ago10/13/23 at 10:49 am (UTC)
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Christopher Santos replied to the discussion Media error
"Hi Kazeem, Thank you for reaching out to our support team. I understand my colleague is requesting for a copy of the video for test..."
  • 6 months ago10/11/23 at 11:20 am (UTC)
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Christopher Santos replied to the discussion usabilla content blocking
"Hi Robin, Thank you for reaching out to our support team. I see that Philam is requesting a screen recording of the message you are..."
  • 6 months ago10/11/23 at 11:17 am (UTC)
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"Hi Tami, When you say learners can enter the set of codes you specified regardless of the order, do you mean as long as the correct numbe..."
  • 6 months ago10/11/23 at 10:49 am (UTC)