Chris Cole
Chris Cole
Senova Training
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"We see the same issue. We have Resume set to "Always resume" . If the learner leaves the module, then comes back into the module, you ca..."
  • 15 days ago04/08/24 at 5:56 pm (UTC)
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Chris Cole replied to the discussion issue with Always Resume redux
"Update: We see this in both Modern and Classic players. We see it in older modules that did not have a problem before."
  • 15 days ago04/08/24 at 5:55 pm (UTC)
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Chris Cole replied to the discussion "Always resume," audio does not resume
"Update: We see this now in both Modern and Classic players. We see it in older modules that did not have a problem before."
  • 15 days ago04/08/24 at 5:55 pm (UTC)
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Chris Cole replied to the discussion "Always resume," audio does not resume
"If we change the Resume option to Prompt to Resume then audio works fine once you resume the module. But if the option is set to "A..."
  • 15 days ago04/08/24 at 5:42 pm (UTC)
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Chris Cole replied to the discussion "Always resume," audio does not resume
"We are seeing this as well."
  • 15 days ago04/08/24 at 5:37 pm (UTC)
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Chris Cole replied to the discussion Logging into Rise - Issue this morning
"Still not working for me."
  • 2 months ago03/07/24 at 3:46 pm (UTC)
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Chris Cole replied to the discussion issue with Always Resume function
"Hi Moritz. I just received an email from Articulate saying they just released an update to Storyline with a fix for this issue. Chris"
  • 3 months ago01/24/24 at 11:16 pm (UTC)
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Chris Cole replied to the discussion issue with Always Resume function
"An additional note, we see the issue in CSOD, and in SCORMCloud, so thinking it is not an LMS-specific issue."
  • 4 months ago12/20/23 at 4:13 pm (UTC)
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Chris Cole replied to the discussion Issues with copy and paste images
"Also have had this issue happen in the paste and currently happening in one of my files. In this most recent case, a screen capture was..."
  • 10 months ago06/28/23 at 9:38 am (UTC)
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"Thanks Eric! I'll check it out."
  • 1 year ago02/24/23 at 1:40 am (UTC)
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Chris Cole replied to the discussion Mystery Triggers
"Yes - I have been removing them in that manner.. just when you get up to about Q12 and higher (up to 25) it's a lot of right-clicking. St..."
  • over 2 years ago09/07/21 at 6:31 pm (UTC)
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Chris Cole replied to the discussion Mystery Triggers
"I THINK the upgrade solve the problem for new questions / duplication, but my existing bank is still in its funky state. Guess I will hav..."
  • over 2 years ago09/07/21 at 6:12 pm (UTC)
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Chris Cole replied to the discussion Mystery Triggers
"Hi Leslie - 25 years of creating and troubleshooting CBT / eLearning. :) Looks like I am on version 3.53.25436.0. I need an u..."
  • over 2 years ago09/07/21 at 5:45 pm (UTC)
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"Thanks Lauren!"
  • 3 years ago04/06/21 at 4:39 pm (UTC)
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"Hi Lauren. I have uploaded a video that shows the issue. Basically when you have a line with ends (round dot, arrow, whatever), if you ch..."
  • 3 years ago04/03/21 at 2:21 pm (UTC)
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Chris Cole replied to the discussion Blurry Arrows
"Thanks Leslie."
  • over 3 years ago11/17/20 at 4:32 pm (UTC)
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Chris Cole replied to the discussion Exit Trigger Not Working in 360
"Hi Robyn - Maybe this will help? https://articulate.com/support/article/exit-course-trigger-doesnt-work-sl2 For what it's worth, we nev..."
  • almost 4 years ago07/06/20 at 10:36 pm (UTC)
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Chris Cole replied to the discussion Exit Trigger Not Working in 360
"How are you testing it? Are you previewing the file? Publishing the file? What behavior are you seeing when you click Exit?"
  • almost 4 years ago07/06/20 at 2:26 am (UTC)
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Chris Cole replied to the discussion Exit Trigger Not Working in 360
"Hi Robyn - Can you provide some more detail? What are you trying to do? How is your slide / lesson set up? Where is the trigger l..."
  • almost 4 years ago07/05/20 at 11:06 pm (UTC)
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"I'm getting the same behavior. If I resize the Story size to 10 px wider (Fill Background option selected) then text on buttons disappear..."
  • 4 years ago04/22/20 at 1:30 pm (UTC)
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Chris Cole replied to the discussion Blurry Arrows
"And finally... if I insert a Line (with no ends) and insert another shape to act as a line end (an oval shape or a triangle rotated to ac..."
  • 4 years ago02/23/20 at 4:10 am (UTC)
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Chris Cole replied to the discussion Blurry Arrows
"After a little experimenting... If I insert a simple Line shape (Insert / Shape) and add an end to it (Line Style / End Type) then the li..."
  • 4 years ago02/23/20 at 4:02 am (UTC)
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Chris Cole replied to the discussion Blurry Arrows
"Same here... blurry lines. And I have many many lines in flow diagrams - block arrows are not an option. "
  • 4 years ago02/23/20 at 3:51 am (UTC)
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Chris Cole replied to the discussion Storyline 360 Results slide issue
"Glad that helped."
  • over 4 years ago10/03/19 at 12:55 pm (UTC)
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Chris Cole replied to the discussion Storyline 360 Results slide issue
"Looks like for each Result Slide that is not being calculated, you have not indicated which questions (bank) you want to include in the c..."
  • over 4 years ago10/03/19 at 4:40 am (UTC)