"Hi, Erik, I'm sorry to hear that you're hitting that error message. Secure networks might block/prevent the app or its functions from wor..."

"Hi, Shibin, What happens if you right-click the Articulate Storyline shortcut and select Run as administrator? D..."

"Hi, Karl, I understand that you'd like to customize your colour schemes to make the text legible. You can follow these steps to make butt..."

"Hi, Hassina, I can imagine how troublesome that could be, especially if you're working on a big project. Would you be able to share ..."

"Hi, Karolina, There's a known issue in Storyline wherein shadows and glow effects are not rendered properly in Chrome Version 87.0.4280.6..."

"Hi, Timothy, I had the same use-case before and fortunately, there is a Replace Image option, however, it's not a default option in Media..."

"Hi, Michelle, The accessibilities do indeed exist in the build that was released last December 15, 2020. Text publishes with the pro..."

"Hi, Darren, I can't seem to reproduce this issue on my end, I'm using the v1.48.24116.0 of Storyline. Would you know what version of SL y..."

"Hi, Lindsey, To retry only the questions the user got wrong, double-click the Reset results trigger in the Triggers panel and mark the bo..."

"Hi, Madalina, I came across this same concern while working on a project. You can simply delete the existing text box in the slide a..."

"Hi, Jackie, I can imagine how frustrating that could be. That said, I have a few questions about this issue: What is the size of the fil..."

"Hi, Steven, The problem could be due to a corrupted text or an image. You may try to hide objects on the slide and then add them bac..."

"Hi, Elizabeth, That sounds unusual. I've tried this on my end and published a quiz via Web and the answers appear just fine. That said, I..."

"Hi, John, Secure networks might block/prevent the app or its functions from working properly. Were there any recent network maintenance o..."

"Hi, Amit, You might be experiencing this issue because Flash is still enabled on Internet Explorer. If you already have Internet Explorer..."