Christine Hendrickson
Christine Hendrickson Staff
Quality Assurance Engineer at Articulate
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Christine Hendrickson replied to the discussion All images lost in Storyline files
"Hi Sally, Unfortunately, pinpointing what caused this is a little difficult. How did you insert the images in your course? Did you ins..."
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Christine Hendrickson replied to the discussion Trouble making an interactivy work on a slide.
"Thanks for helping out here, Mike! Please let us know if you have any other trouble after trying Mike's suggestions, Denise :) Hope you..."
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Christine Hendrickson replied to the discussion Video not playing for client
"Happy to share the nuggets, Joshua! :) It's a pretty handy server, especially if you do a lot of testing with your projects. Have a gr..."
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Christine Hendrickson replied to the discussion background disappearing when I publish
"Hi Julie, Thank you very much for sharing the file! I took a look at the project and previewed on my end. I do see the background you'r..."
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Christine Hendrickson replied to the discussion Storyline Crashing
"Sounds good, Rachel! Best, Christine"
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Christine Hendrickson replied to the discussion Storyline No import Quizmaker
"HI Erik, Welcome to the community! :) Chris is correct. I wanted to provide a little more information, just in case it helps: Currentl..."
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Christine Hendrickson replied to the discussion Volume 1 Character pack
"Hi John, I recommend reaching out to our Customer Care team regarding this issue. I don't believe this is a possibility, but this woul..."
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Christine Hendrickson replied to the discussion Neeh Help for Fill in the blank question
"Hi Priya, Welcome to E-Learning Heroes! I apologize for the confusion - Fill In The Blank questions will give you multiple options for ..."
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Christine Hendrickson replied to the discussion Quiz - points and diagram?
"Hi Damien, I'm not entirely sure, but I believe you're wanting to modify the value of the points for the questions in your quiz and disp..."
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Christine Hendrickson replied to the discussion Revise quiz
"Hi Binario, Correct, you could choose not to submit the responses - specifically use the option to "Submit all at once" at the end of th..."
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Christine Hendrickson replied to the discussion Drawing questions from separate pools
"Hi Soumyajit, Welcome to E-Learning Heroes! If I'm understanding what you're trying to do, I think the closest you'll get is by using t..."
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"Hi Pravin, I'm sorry to hear about the trouble! I realize you're working from your desktop, but you may also want to try to check the fi..."
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Christine Hendrickson replied to the discussion Sequenced variables
"Hi Stephen, Welcome to E-Learning Heroes! I realize that this may not be an option for you, but I wanted to suggest this, just in case ..."
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Christine Hendrickson replied to the discussion SCORM course in Topclass(WBT)
"Hi Aditya, I'm afraid I don't have experience with that particular service, but it may help to test the course outside of the service to..."
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Christine Hendrickson replied to the discussion Storyline 6 variable text bug
"Hi Emily, Before we're able to provide any information on a solution, we need to test and verify the issue. Are you able to reproduce ..."
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"Hi Andrew! Ashley's out of the office this week. However, I wanted to stop by and thank you for sharing your update and solution. I'll..."
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Christine Hendrickson replied to the discussion Articulate Storyline: Parallel Size Issues
"Hi James, Welcome to E-Learning Heroes! I think I can see what you're referring to - mainly only because of the taskbar scale :) I'd r..."
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Christine Hendrickson replied to the discussion Variable text shrinking on the slide
"Hi Matthew, Usually, making the variable text box larger resolves issues that can arise from this. It sounds like you've already tried..."
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Christine Hendrickson replied to the discussion Re-numbering Scenes
"Hi Helen, You may want to review this video by David Anderson on how scene order is determined and therefore numbering: Hopefully the ..."
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"Hi Remington, Welcome to E-Learning Heroes! When you import PowerPoint content, it will remain on the base layer. If you want to move c..."
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Christine Hendrickson replied to the discussion Attaching dowloadable resources
"HI Brooks, That's a little odd. I tested this earlier on my end and I tend to default to Google Chrome - I didn't see anything similar t..."
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"Hi Sandra, Thank you very much for the detailed response. After I last responded we did release a new update for Storyline, Update 6: ..."
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Christine Hendrickson replied to the discussion Storyline Crashing
"Hi Rachel, Welcome to E-Learning Heroes! I'm sorry to hear about the trouble you've had with this. Hopefully we can determine the cause..."
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Christine Hendrickson replied to the discussion First line appears
"Hi Andy, Sounds like you were able to get this working on your end by modifying the bullet points/text in your project. Just wanted to ..."
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"Hi Alison, Welcome to E-Learning Heroes! If this is happening when previewing I would recommend checking your system's DPI settings: A..."