Cyntia Paré
Cyntia Paré
Production Team Leader & Graphic designer at Novaconcept
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Cyntia Paré replied to the discussion Translation XLIFF format
"Hi everyone!  I know it's an old thread and I should probably create a new one (because I couldn't find one that answers my question). ..."
  • 6 years ago02/09/18 at 5:27 pm (UTC)
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"Hi everyone! Finally I found out what was causing the issue. Storyline had problems handling our videos because they didn't have audio (..."
  • over 6 years ago12/20/17 at 4:53 pm (UTC)
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"Hi Don, Me and my team recently faced a similar issue. Turns out our videos were the problem apparently. We were inserting mp4 WITHOUT s..."
  • over 6 years ago12/20/17 at 4:48 pm (UTC)
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"Hi Wendy,  I'm not sure how to submit my case for Storyline 2...  The Submit a case button keeps bringing me back to the Articulate 360 ..."
  • over 6 years ago11/16/17 at 9:35 pm (UTC)
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"Well I have a lot of slides like that... So at a lot of places it's pretty obvious and the client already noticed it... So I said we'd be..."
  • over 6 years ago11/16/17 at 9:12 pm (UTC)
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"Hey Wendy,  Thanks for the video. The difference is that you are running the HTML5 version of the course, which works fine. The problem ..."
  • over 6 years ago11/16/17 at 9:01 pm (UTC)
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"Hey Wendy! The play button is always the same and reappears at the end of the video. When you reclick on it, while the course runs the ..."
  • over 6 years ago11/16/17 at 8:03 pm (UTC)
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"Hi Wendy, We are testing it online yes, not locally. The problem happens on every computer I tested it and on our client side.  The vid..."
  • over 6 years ago11/16/17 at 2:31 pm (UTC)
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"Hi everyone! I have this project with many small videos and some slides here and there where I added a cute play button on top of the vi..."
  • over 6 years ago11/15/17 at 10:32 pm (UTC)
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Cyntia Paré replied to the discussion New Storyline Feature: Closed Captions
"Thank you Leslie for the heads up! I will warn my team about the update right away."
  • over 6 years ago10/05/17 at 7:12 pm (UTC)
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Cyntia Paré replied to the discussion New Storyline Feature: Closed Captions
"It's probably the same issue as what we discussed on this other thread : https://community.articulate.com/discussions/articulate-storylin..."
  • over 6 years ago09/18/17 at 8:15 pm (UTC)
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Cyntia Paré replied to the discussion Closed Captions flash bug
"Hi Alyssa! Is there any progress on this issue? Should we expect an update soon or not? As it is, we cannot use the Closed Caption tool ..."
  • over 6 years ago09/14/17 at 4:58 pm (UTC)
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Cyntia Paré replied to the discussion Closed Captions flash bug
"Hi there! We are working on a french course that we have to deliver today and we just noticed that all special caracters (ie : ç, é, è, ..."
  • over 6 years ago09/11/17 at 5:53 pm (UTC)
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Cyntia Paré started a new discussion Can't export project
"Hi everyone, I just tried Exporting (Web only) 2 or 3 of my Rise projects (which used to do so just fine) and I can't seem to get it wor..."
  • over 6 years ago08/03/17 at 6:32 pm (UTC)
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Cyntia Paré replied to the discussion how to import swf files into storyline
"Hi Ryan, That means your browser is most likely running the HTML5 version of your course. This happened to us to and we finally found ou..."
  • almost 7 years ago07/06/17 at 7:54 pm (UTC)
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Cyntia Paré started a new discussion Navigation instructions in Storyline 360 and 3
"Hi everyone, What a day... seems like I've been facing some many challenges today trying to bring old courses up to date.  We are workin..."
  • almost 7 years ago07/06/17 at 7:27 pm (UTC)
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Cyntia Paré replied to the discussion Audio is distorted in iPad
"Hi Daniel!  I was wondering if you heard back from the support team regarding this issue? We are facing a similiar issue on the iPad ri..."
  • almost 7 years ago07/06/17 at 6:15 pm (UTC)
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"Hi Leslie, We still haven't figured a workaround so far... other than publishing it with Storyline 360... but we don't think our client ..."
  • almost 7 years ago07/06/17 at 5:55 pm (UTC)
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"Hi Leslie,  Since yesterday I did try to remove the animation and enlarge the handle and it started working. Thank you for the recomman..."
  • almost 7 years ago07/06/17 at 5:48 pm (UTC)
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"Hi everyone! We seem to be having the same issue with scroll panels on layers (feeback layers in fact!). Did anyone end up finding a fi..."
  • almost 7 years ago07/06/17 at 3:25 pm (UTC)
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"Hi everyone! Blast from the past... but I just faced the same problem stated earlier. Removing the animation on my slider did help and m..."
  • almost 7 years ago07/05/17 at 8:41 pm (UTC)
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Cyntia Paré replied to the discussion New Storyline Feature: Closed Captions
"I cannot post this publicly, because it is for a client of ours, but if there's a way to privately send it to you, I could yes. Please l..."
  • almost 7 years ago06/15/17 at 3:23 pm (UTC)
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Cyntia Paré replied to the discussion New Storyline Feature: Closed Captions
"With further testing, I figured out that the font size problem is with the SWF output... :/  The preview in Storyline seems to be the HTM..."
  • almost 7 years ago06/14/17 at 3:44 pm (UTC)
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Cyntia Paré replied to the discussion New Storyline Feature: Closed Captions
"Hi everyone! Am I the only one experiencing problems with the font size of my captions. Captions were way too small at first, so I put 17..."
  • almost 7 years ago06/14/17 at 2:58 pm (UTC)
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Cyntia Paré replied to the discussion New Rise feature: Continue Block
"Hello everyone! Love this "new" feature. Although is there a where to modify the text labels, as for the other labels in the lesson? Ev..."
  • almost 7 years ago06/02/17 at 6:26 pm (UTC)