"Can someone please tell me why Player is not responding.  Is it something to do with Shockwave player?  If so, or otherwise, what can I do?"

"Thank you Ashley ! Regards, Daniela"

"Sorry, but I just don't get it.   Could you replicate my screencast and show me how.  I tried to use the layers, but I don't know enough..."

"I want to create a screencast to try and resolve this.  Here is this link: http://www.articulate.com/support/contact/screencast.php?scre..."

"I recorded it and submitted it."

"Just submitted screencast and file Daniela Sent from my iPhone"

"Thanks Michael. This will be useful.  "

"How do I open this .story file.  I tried a few different ways but keep getting garbled data."

"Hi,  Firstly, I want to say that I am new to Storyline2 and the response time from staff to help me is phenomenal!  Thank you! I am usi..."

"I will connect tomorrow (Wednesday).  Thanks Ashley !"

"Is there someone that can tap into my screen to see what is happening.  It's all out of order every time I try something. Daniela"

"It's in the forum and I sent it as a reply to the email.  Regards, Daniela"

"I have watched the videos in Lynda.com and I know how to use PowerPoint.  I am trying to reorder my slides.   I just closed my project fi..."

"Attached is the screenshot of the error.  I changed the Default Program to download using IE but still received the same error. Daniela"

"Very strange but I just tried to download from Storyline2, Insert, Templates in IE and the same thing happened.  I will continue to check..."

"Is there another way of getting the templates other than from the articulate link?  I don't know if it's my Chrome browser which I may ju..."

"Thanks again for all your assistance Wendy.  Tempshare was genious ! Daniela"

"I like Tempshare !!!  Thanks.  Are you in Australia?  Regards, Daniela"

"Where is Oz (Australia)?  Regards, Daniela"

"Where do I find that tempshare link.  I just took a quick look but didn't see it where you publish.  It shows zip but not what you showed..."

"Thanks for all your help on this Wendy.  I think I will break for now.  Have a nice evening. Regards, Daniela"

"Thanks for staying with me on this Wendy. Daniela"

"Did you get the attachment?  I'll resend."

"We actually extracted the zipped file and saved it to a location on the computer.  Then the story.html file opened.  Why does the You tub..."

"See attached. Regards, Daniela"