Dave Mozealous
Dave Mozealous
QA Manager & Awesome Person at Amazon
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Dave Mozealous replied to the discussion HTML5 JavaScript support
"Hey James, Currently we don't support the Get and Set functions like the Flash player does with JavaScript triggers, but simple things li..."
  • over 7 years ago05/15/12 at 7:16 am (UTC)
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"Hi Joel, For the story size I would stick with the default 720x540, because in the Articulate Mobile Player, when they go full screen it ..."
  • over 7 years ago05/14/12 at 12:23 pm (UTC)
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Dave Mozealous replied to the discussion Tabs and side bars not working in HTML5
"Hi Dave, I'm not sure exactly what caused that to happen, but here is how I was able to fix it: 1. Launch Player 2. Select Current Player..."
  • over 7 years ago05/10/12 at 12:51 pm (UTC)
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Dave Mozealous replied to the discussion Tabs and side bars not working in HTML5
"Hey Dave, Any chance you can share the source file with me? http://files.articulatetest.com/upload Then just send me a note with the name..."
  • over 7 years ago05/10/12 at 12:05 pm (UTC)
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"Hi Michael, Yeah, in the app right now we will always have the grey area around it unless you launch it in full screen.  If you reverse p..."
  • over 7 years ago05/10/12 at 8:32 am (UTC)
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"Hi Michael, In the iPad app we will always optimize the size to display it at the biggest size possible. Can you share a link with me to ..."
  • over 7 years ago05/09/12 at 10:51 am (UTC)
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Dave Mozealous replied to the discussion Storyline in HTML5
"Hi Sam, Thanks for the feedback.  We are certainly going to look at further developing the HTML5 output to have better feature parity bet..."
  • over 7 years ago05/09/12 at 10:38 am (UTC)
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Dave Mozealous replied to the discussion iPad hotspots difficulty
"Hi John, I wonder if this solution would help at all: http://www.articulate.com/support/kb_article.php?product=st1&id=v087fejzkx3v -Dave"
  • over 7 years ago05/07/12 at 12:07 pm (UTC)
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Dave Mozealous replied to the discussion Exit and LMS Recording
"Hi Jenny, The file you got from Saba might be for our Articulate Studio product, and likely will cause worse issues.  Was the file a SCOR..."
  • over 7 years ago05/07/12 at 10:02 am (UTC)
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Dave Mozealous replied to the discussion Storyline makes me nuts :-(
"Hey Chrisitian, Thanks for the heads up about the Resources issue.  It looks like this is happening because the resources button is selec..."
  • over 7 years ago05/07/12 at 8:59 am (UTC)
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Dave Mozealous replied to the discussion Storyline makes me nuts :-(
"Hi Christian, Sorry for the delay in getting back to you, as a heads up, the issue you are seeing about the Articulate Mobile Player can'..."
  • over 7 years ago05/07/12 at 8:22 am (UTC)
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"Hey Bryan, As a heads up, right now the HTML5 player is only supported on Chrome, Safari, and Mobile Safari.  We don't support IE (any fl..."
  • over 7 years ago05/07/12 at 8:12 am (UTC)
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Dave Mozealous replied to the discussion iPad hotspots difficulty
"Hi John, Are you using the Articulate Mobile Player app on the iPad?  How have you setup the markers, did you check the option to "Show a..."
  • over 7 years ago05/07/12 at 8:00 am (UTC)
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"Hi Bryan, Here is what I would do: 1. Create your recording in Storyline at whatever large size you want to do the recording in, and publ..."
  • over 7 years ago05/07/12 at 7:34 am (UTC)
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Dave Mozealous replied to the discussion Storyline makes me nuts :-(
"Hey Christian, Sorry to hear you are having problems with Storyline :-( >- Why are the buttons in the html5-Version in English althoug..."
  • over 7 years ago05/05/12 at 11:32 am (UTC)
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Dave Mozealous replied to the discussion Failed to Open a Power point
"Hi Sam, We don't have an option at this point to disable the Play page.  Feel free to submit a feature request to have an option to disab..."
  • over 7 years ago05/04/12 at 9:11 am (UTC)
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Dave Mozealous replied to the discussion Imported swf's not supported on iPad
"Hmm, interesting though Steve. We logged a bug on the issue and will look into it.  As soon as I figure anything out I'll let you know."
  • over 7 years ago05/04/12 at 9:08 am (UTC)
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Dave Mozealous replied to the discussion Imported swf's not supported on iPad
"Hey Mark, I am having problems opening that FLA in Flash CS4.  Any chance you can upload the published SWF? -Dave"
  • over 7 years ago05/04/12 at 8:34 am (UTC)
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Dave Mozealous replied to the discussion Failed to Open a Power point
"Hi Sam, In Mobile Safari on an iPad Apple won't let you automatically play audio or video without it being user initiated, meaning a use..."
  • over 7 years ago05/04/12 at 6:33 am (UTC)
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"Hi Holly, Not sure totally how much I can help here, but what do you mean by switch the LMS package to offline mode?  Is this a setting ..."
  • over 7 years ago05/02/12 at 2:47 pm (UTC)
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Dave Mozealous replied to the discussion Near?
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"Hi Donna, You would have to build those annotations in Quizmaker manually, but yeah, you could place other shapes or objects on top of gr..."
  • almost 8 years ago04/17/12 at 1:21 pm (UTC)
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"Hey Donna, For item #2 in your list, you can do this to accomplish what you are looking for:"
  • almost 8 years ago04/16/12 at 5:28 pm (UTC)
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"Shawn Buxton said: There's a bunch of comments in the forum about using mp4 in Presenter and it's clunkiness because it has to load all t..."
  • almost 8 years ago03/15/12 at 12:41 pm (UTC)
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"Hey Shawn, Yeah we are sorry you are having issues, we are doing our best to help out. Just a couple of comments/suggestions. >BTW ..."
  • almost 8 years ago03/15/12 at 12:31 pm (UTC)