David Thornton
David Thornton
Activity
David Thornton replied to the discussion Articulate Mobile Player
"Hi I am getting complaints from users on Ipdad / Samsung S7 and S9+ with the same issue. As soon as the Player is Launched the screen go..."
  • over 5 years ago08/29/18 at 2:35 pm (UTC)
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David Thornton replied to the discussion Articulate 360 Font Issues
"I think Carol may have expanded the spacing rather than increasing font size maybe ?"
  • over 6 years ago09/29/17 at 8:37 am (UTC)
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David Thornton replied to the discussion Articulate 360 Font Issues
"Hi Guys I had same response so went back to Articulate '13 as production cannot stop for this bug. I wonder how high up the 'wish list..."
  • 7 years ago02/21/17 at 1:55 pm (UTC)
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David Thornton replied to the discussion Articulate 360 Font Issues
"Hi TJ All the same problems I have sadly. As soon as I went back to '13 problems sorted. I tried all Desktop typefaces otf/ttf and the..."
  • 7 years ago02/03/17 at 10:08 am (UTC)
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David Thornton replied to the discussion Articulate 360 Font Issues
"Hi there Sadly no not fixed !! I received this from tech support yesterday: *"Good afternoon! We don't have a fix yet for the issue rep..."
  • 7 years ago02/01/17 at 2:44 pm (UTC)
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David Thornton replied to the discussion Articulate 360 Font Issues
"Ok so update to (suspected TTF - WOFF conversions) issues: "We have reviewed your project file but I was not unable to duplicate the iss..."
  • over 7 years ago12/16/16 at 12:12 pm (UTC)
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David Thornton replied to the discussion Articulate 360 Font Issues
"Hi Ashley, I will have to take this up with support as the fonts are displaying incorrectly before it is published and therefore the ste..."
  • over 7 years ago12/09/16 at 5:43 pm (UTC)
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David Thornton replied to the discussion Articulate 360 Font Issues
"Hi There   They are True Type Fonts such as Calibri / Arial / Times etc   The font issue appears in preview mode before publishing, b..."
  • over 7 years ago12/09/16 at 1:05 pm (UTC)
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"The Links show Storyline and Studio but only option to Subscribe to 360 Products and not buy the previous versions ???"
  • over 7 years ago12/09/16 at 11:00 am (UTC)
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"Hi Christie Thank you for coming back to me on this, please find files attached As stated - this seems to be a common problem that when..."
  • 8 years ago02/11/16 at 11:18 am (UTC)
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David Thornton replied to the discussion Video Files Not Working after PPT is Saved
"Hi Ashley That long filename is created by Articulate not me. My File location for the files are: C:\Users\DevPC\Desktop\e-PRINCE2 Cour..."
  • almost 9 years ago05/14/15 at 11:26 am (UTC)
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David Thornton replied to the discussion Video Files Not Working after PPT is Saved
"Hi Ashley The case number is Case #00553462 Kind regards <http://www.linkedin.com/profile/view?id=62978727&trk=tab"
  • almost 9 years ago05/13/15 at 4:22 pm (UTC)
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David Thornton replied to the discussion Video Files Not Working after PPT is Saved
"Hi Ashley, As all the files are on my local drive I have not packaged them just published and saved. I have opened a support ticket in ..."
  • almost 9 years ago05/13/15 at 1:24 pm (UTC)
Activity
David Thornton replied to the discussion Video Files Not Working after PPT is Saved
"Hi Guys Was there a recommended fix for this as I am running PPT2013 and Presenter 13 and have the exact same issues. Plays fine in pre..."
  • almost 9 years ago05/13/15 at 10:36 am (UTC)