Debbie H
Debbie H
Technical Writer at Sage Alchemex
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Debbie H started a new discussion Youtube Playlist
"Is it possible to embed a youtube playlist into Storyline 2 so that the videos are automatically updated when updating them in youtube?"
  • 5 years ago08/23/16 at 2:17 pm (UTC)
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"Update from Articulate Support: "The issue has been reported to our QA team for investigation. We certainly hope a solution is found soo..."
  • 5 years ago08/11/16 at 11:41 am (UTC)
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"It said it was submitted but I didn't receive a case number, so I sent a follow up email and got this case no: Articulate Case # 00870189..."
  • 5 years ago08/10/16 at 1:29 pm (UTC)
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"Thanks Wendy. I've submitted a support case."
  • 5 years ago08/10/16 at 8:10 am (UTC)
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"Thanks Wendy. See attached. I've recreated it on your story. Mine is rather large."
  • 5 years ago08/10/16 at 7:52 am (UTC)
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"Thanks Wendy. Yours is what I am trying to achieve. Instead of using a button, use a picture. When I click the picture, the character mov..."
  • 5 years ago08/10/16 at 7:45 am (UTC)
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"The above trigger is no longer working since I did the Storyline 2 update 10 this morning. The character moves regardless of clicking on ..."
  • 5 years ago08/10/16 at 7:21 am (UTC)
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"I am using software simulations but in a few of the slides, there appears to be part of the screen blanked out. It is not blanked out in ..."
  • over 5 years ago02/28/16 at 2:02 pm (UTC)
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Debbie H started a new discussion Text in caption changes to bold.
"I have created a caption with text in it. The text is not bold, however when previewing the slide it is bold. How can I remove the bold. ..."
  • 6 years ago09/07/15 at 9:39 am (UTC)
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"It seems this is only happening when a Storyline 2 course shows as completed. Is there any reason Storyline wouldn't allow you to access ..."
  • over 6 years ago05/04/15 at 3:14 pm (UTC)
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"I recently upgraded to Storyline 2. Since the upgrade, any courses I compile only allow one attempt in the LMS, even though I set it to u..."
  • over 6 years ago05/04/15 at 3:02 pm (UTC)
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Debbie H replied to the discussion Video compression in Storyline 2
"The answer was that it was an upgraded course. I created a new course with the same video and the option wasn't greyed out."
  • over 6 years ago05/04/15 at 2:55 pm (UTC)
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Debbie H replied to the discussion Video compression in Storyline 2
"Hi Leslie. My video is .mp4 created using Camtasia encoded with h.264 codec and I tried using base and main compression profiles but it'..."
  • over 6 years ago04/22/15 at 10:07 am (UTC)
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Debbie H started a new discussion Video compression in Storyline 2
"I'm using Camtasia to create videos using the standard profiles. I've tried base and main. The compression drop down is still greyed out...."
  • over 6 years ago04/21/15 at 7:59 am (UTC)
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"Hi Helen - I have tried your solution but it doesn't seem to work, so I wanted to check the story file. I tried downloading your attachme..."
  • almost 7 years ago11/14/14 at 7:55 am (UTC)
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"I didn't update it but I checked the settings there and it's on English US. Odd thing is, it's happening if I start a new Storyline proje..."
  • 7 years ago08/26/14 at 10:27 pm (UTC)
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Debbie H started a new discussion Spell check underlining every word in red
"Spell check seems to have gone wrong. I have it set to English US but every word in my course is coming up as incorrect, i.e. underlined ..."
  • 7 years ago08/26/14 at 6:43 am (UTC)
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"Thanks Nick. I'm beginning to think it might be related to slow bandwidth. Tests from certain locations are fine, but not where the lines..."
  • over 7 years ago06/26/14 at 5:49 am (UTC)
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"I have uploaded a course to an LMS but am finding that videos are stopping consistently before they reach the end. 30 sec to a minute. Vi..."
  • over 7 years ago06/26/14 at 3:24 am (UTC)
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Debbie H replied to the discussion Jump to URL
"Hi Ashley - Yes, the computers where it doesn't work have the latest IE and Chrome version as well as flash player.  There doesn't seem t..."
  • over 7 years ago03/20/14 at 10:08 am (UTC)
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Debbie H started a new discussion Save and then Publish
"A quick query. If you publish without saving your changes, the published output does have your changes. So my question is, does it matter..."
  • over 7 years ago03/20/14 at 10:04 am (UTC)
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Debbie H replied to the discussion Jump to URL
"A jump to URL trigger. "
  • over 7 years ago03/20/14 at 12:47 am (UTC)
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Debbie H replied to the discussion Jump to URL
"Thanks Simon, I did try playing with pop-up settings but it doesn't seem to see a new window as a pop-up anyway."
  • over 7 years ago03/19/14 at 4:34 am (UTC)
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Debbie H started a new discussion Jump to URL
"I am publishing for LMS and using the Jump to URL trigger to open a new window using a relative path. It works on some computers but not ..."
  • over 7 years ago03/19/14 at 2:56 am (UTC)
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"I have a support case open because Storyline can't seem to handle my course within one project so I have split it into two.  I am now try..."
  • over 7 years ago03/10/14 at 7:51 am (UTC)