"As of last week (April 20 2021), any story.html or story_html5.html content displays like the first image below. Content that was o..."

"Agreed. I did submit so we will see. You bring a good point that its not accessing the story.html but I followed the process. ..."

"Thank you for the explanation. The link you just copied to is the link I gave in the Publish Reporting Tracking as per instructions..."

"Update: I published the course again as AICC, launch in same window, modern player. The course will launches and is blank for..."

"You are amazing! thank you for being so helpful."

"quick followup question: should I be sending the links to those files or those files themselves? "

"I so like you right now! You have done your good deed for the day! "

"Thank you so much for this info. Exactly what I needed. I did unzip the course on the webserver but I suspect that they are not imp..."

"I have a storyline 360 course using the modern player. I am trying to publish to AICC for web so that I can provide a link to index..."

"I have also verified that when they put it into their LMS, the course is just blank and the buttons won't work."

"I should also say that the original link did work then starting giving the error. "

"I need help fast. The customer uses an LMS. We determined months ago that AICC, complete/incomplete worked to track com..."

"I did those and nothing displays. The Articulate.Presenter.lpc is not there "

"I am getting this error as well. If I open Powerpoint, I get the error. And the ribbon doesn't work. And I uninstalled, reinstalled..."

"I am having this issue as well. I repaired my Studio 360 and rebooted. still the same. HELP"

"I found the complete fix as of August 2019. There are three additional steps to what has been added above. 1. In the story.js file,..."

"You bring up a good point. Maybe it is how I zipped the files. THANKS for trying."

"Actually I have the same problem. I found the mastery score. I also changed the story.js to the different score. but its not working in m..."

"was there a resolution for this please?"

"Hello. I found the correct fix for this issue. Win 10 now allows you to specify a resolution/dpi for a specific app.  I used the directio..."

"Thanks. Done :)"

"Thanks for the update.  I did include a picture of one slide when I submitted the case.  I appreciate the help.  Its case number # 017286..."

"I submitted a case. I have an extremely short deadline and I am not able to work...please help......"

"is there any update on this?  Even creating new text boxes, the fill does not cover the whole box.  I uninstalled reinstalled and it didn..."

"Any updates on this?   We just had a customer tell us double clicks are not working.  Thanks"