"Support emailed me. Suggested I uninstall/reinstalled. Which I did. Didn't help. So I will try making the slide from scratch."

"I just used the link to send it to you directly. I remade all the links. Its the Learn More slide that is still bad. Its just odd that ..."

"I think I found the answer. I changed the transparency to 99% instead of 100% as it was on that original PowerPoint template from the Dow..."

"And I should say that I checked this: http://www.articulate.com/support/presenter-13/powerpoint-hyperlink-support-in-articulate-presente..."

"Hello. I follow Tom Kuhlman's method of creating a box, making it transparent and then adding my hyperlink. The hyperlink is to an Intern..."

"I am having the same problem. I am linking to an Internet web page. Worked fine before and now its not. Any ideas?"

"Thanks so much for the quick turn around. Its okay. I can live with copy/paste. Just wanted to check. The Community is the BEST"

"Hello. I need to create a large Glossary - thanks to Engage that is much easier. However, I have an existing engage glossary with over 60..."

"Even changing the symbols isn't working for us. still has a blue highlight."

"oh ..apostrophes...okay will give that a try. thanks"

"And I just checked, we don't have any symbols in that text."

"Thanks..anything to try is helpful."

"We also tried opening a new file and creating new text boxes and it happened again."

"We are having the same exact problem. Please tell me we don't have to rebuild the presentation from scratch????????"

"I applied the update. Then tried to add my interaction. It still doesn't show the slide Master. Instead it created a new blank slide? How..."

"Hey guys Im under the gun here. Any ideas????? PLEASE??????"

"Hello I am using Presenter 13 and Powerpoint 2013. I am trying to pop up a callout with the definition of a term. So if the learner WANT..."

"Actually I think I Have it!  Thanks so much!!!!!  The trick was to remove the feedback from the question try again layer! WOOT"

"I should clarify that I still only want the learner to have 2 tries. So what is happening is that its showing the original try again laye..."

"This is so very close. Thank you !  But its ignoring the second layer I add.  It still shows only the try again layer that is originally ..."

"Thanks so much! I will try this tonight!"

"Thanks so much!! Sorry Im such a pest these last few days!"

"Im so confused here.  I just want to be able to drag the same item to multiple objects and give feedback.  Any suggestions? "

"Hello again.   I don't really understand how to use the conditions yet so any help is appreciated.  Button 1 in combo with any of the ot..."

"Hello.  Thanks!  I created the first one. And the next was basically the same activity with different questions SO I copied those slides ..."