"Jose, thank you! Closing the browser and clearing the cache solved the issue."

"I have a reviewer who accidently marked the review as completed and now cannot see the review. I have tried sending a new review request,..."

"Thank you Crystal! That seems to work, and we mostly use custom buttons for navigation anyway, so that will not be an issue for us. Thanks!"

"We had this problem when we upgraded to Storyline 360 from Storyline 2.  We were using Gotham Font, and applying the Bold feature to the ..."

"I am working on allowing both keystroke and mouse interactions on the same slide for 508 compliance issues.  I have worked out a way to d..."

"I downloaded the file from the Articulate website that said it is Update 12.  However, when we ran the new install and I started Storyli..."

"Leslie, Alyssa, thank you very much!  I will download the file and get it installed right away. Thanks again for your assistance with th..."

"Leslie, thank you.  I have submitted the file per the link above."

"Wondering what we can do about audio files not working on Storyline 2 (update 11) files using Android 7 with Chrome 57.  I see a lot of o..."

"Leslie, thanks for the response. Yes, my display is set to 96 DPI already, and this was working properly before. I use it to match outli..."

"Sometimes we get so caught up in trying to do something we miss the obvious answers.   Doug Adams Instructional Designer  "

"Kyle, I just looked at your file and the triggers to show the Advance Layer at 17.75 s and hide at 25 s are showing as unassigned.    "

"I am now having the same issue in Storyline 2. I closed Storyline 360, rebooted, opened Storyline 2 and still am having the issue with th..."

"I am trying to use the eye dropper to select a color for a shape, to get shapes to blend into the background.  When I click on the eye dr..."