Doug Doyle
Doug Doyle
Manager of eLearning Development
  • Colorado
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Doug Doyle replied to the discussion urn:scormdriver
"I submitted a ticket regarding this discussion. I even included a link to this discussion and pointed out that the issue dates back over ..."
  • 4 months ago07/21/21 at 4:37 pm (UTC)
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Doug Doyle replied to the discussion Mouse Pointer Keeps Disappearing
"I find myself working mostly in Rise these days so the frustration level is at a low. When in Storyline, and in order to avoid closing ou..."
  • 8 months ago04/15/21 at 4:59 pm (UTC)
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Doug Doyle started a new discussion Your Computer is Offline!
"Folks, can you please change your messaging to read...'Articulate Rise is not working right now?' My computer is not offline. If 'Your Co..."
  • 8 months ago04/07/21 at 10:09 pm (UTC)
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Doug Doyle replied to the discussion Mouse Pointer Keeps Disappearing
"Jacqui, I started this discussion over two years ago and still experience this issue when using Storyline. There were some suggestions ma..."
  • 9 months ago03/18/21 at 7:24 pm (UTC)
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Doug Doyle replied to the discussion Matching Incorrect UI Feedback
"Thanks for taking it under consideration. I think it will remove any ambiguity. Doug"
  • 1 year ago11/04/20 at 11:44 pm (UTC)
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Doug Doyle replied to the discussion Matching Incorrect UI Feedback
"Thanks Karl. I appreciate that. I may submit a feature request to add the matching number to the targets as well, to clear up any confusi..."
  • 1 year ago11/04/20 at 7:16 pm (UTC)
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Doug Doyle started a new discussion Matching Incorrect UI Feedback
"Is it me? or, does the incorrect UI feedback for knowledge check matching questions seem a bit unintuitive? Can someone explain to me the..."
  • 1 year ago11/04/20 at 5:01 pm (UTC)
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"Hi Lauren, I submitted a ticket and was directed by your support team to use Replay in order to establish a preview image for my videos. ..."
  • over 1 year ago03/04/20 at 3:31 pm (UTC)
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"Hi there. Did anything come of this discussion? I have the same issue and I've spent the better half of a day trying to find a workaround..."
  • almost 2 years ago02/28/20 at 7:39 pm (UTC)
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"Hii Andy, Articulate support had me contact my IT department so they could 'whitelist' C:\Program Files (x86)\Articulate. Everythin..."
  • almost 2 years ago02/26/20 at 8:35 pm (UTC)
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Doug Doyle replied to the discussion New Rise Feature - Exit Course
"Anyone trying to link directly to the next unit within a SCORM 2004 LMS? Not a lesson in the publication, but actually to the next public..."
  • 2 years ago10/17/19 at 6:27 pm (UTC)
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"Hi John, I haven't had any content revert as of late, so hopefully this issue was a one time thing. I would encourage you to start a tick..."
  • over 2 years ago08/07/19 at 2:38 pm (UTC)
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"Thank you."
  • over 2 years ago07/23/19 at 5:36 pm (UTC)
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"Thanks Alyssa. I am subscribed to the Articulate Status page. Can something be done about the message Articulate displays in our browsers..."
  • over 2 years ago07/23/19 at 5:16 pm (UTC)
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"Come on Articulate. Change the message to read 'We are experiencing problems. Please check back momentarily'. Please don't send people do..."
  • over 2 years ago07/23/19 at 4:58 pm (UTC)
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"Thanks Tom, but even when I copy half the allowed character count to my clipboard, it still isn't working consistently. I've been told by..."
  • over 2 years ago07/15/19 at 2:41 pm (UTC)
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Doug Doyle started a new discussion Copy/Paste in Rise Scenario Blocks Not Working
"Am I over looking something or is the copy/paste function in the Rise Scenario blocks just not working? I am grabbing content from Storyl..."
  • over 2 years ago07/12/19 at 9:40 pm (UTC)
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"Since I build Governmental Regulatory training, I cannot afford to have old information. I wonder if the Articulate servers are hiccuping..."
  • over 2 years ago07/12/19 at 7:21 pm (UTC)
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"I would like to know why Rise is reverting my content back 30 seconds. Suddenly, while in the midst of updating the dialog feedback in a ..."
  • over 2 years ago07/12/19 at 6:25 pm (UTC)
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Doug Doyle replied to the discussion XLIFF now XLF?
"I renamed the extension .xlf to an .xliff. Highlight the .xlf file, hit F2 (rename), and add an 'if' in the extension name, select OK to ..."
  • over 2 years ago07/09/19 at 8:35 pm (UTC)
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"It appears this issue fell through the cracks, unresolved. I have no audio when publishing to Articulate Review today, unlike last week w..."
  • over 2 years ago06/19/19 at 11:02 pm (UTC)
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Doug Doyle replied to the discussion Mouse Pointer Keeps Disappearing
"I recorded my screen and have determined that the mouse pointer disappears in Storyline360 immediately after previewing my work. You can ..."
  • over 2 years ago05/10/19 at 6:27 pm (UTC)
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Doug Doyle replied to the discussion Mouse Pointer Keeps Disappearing
"Ashley, I submitted a case and attached a file for you review. As stated earlier in this discussion, there are times when the mouse is r..."
  • almost 3 years ago02/05/19 at 4:04 pm (UTC)
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Doug Doyle replied to the discussion Mouse Pointer Keeps Disappearing
"I've pretty much narrowed the cause down to working with triggers and variables. Still haunted by the 'incognito mouse pointer'. Any hel..."
  • almost 3 years ago02/04/19 at 10:08 pm (UTC)