"Here is the package for the presentation that is currently causing issues. I have cleared these files from my server, then cleared the c..."

"Sorry to re-open this thread, but I am now encountering the same problem. It worked for 2 months, now both I and my clients cannot get th..."

"I don't know. It worked for me today. For the past 2 days it had not."

"Here is the package."

"Wiped the presentation files form the server, re-rendered the presentation, re-uploaded the re-rendered files. Cleared the cache from Saf..."

"I have online courses rendered as HTML5. I set up the link to these courses to go through the launcher page. When I click on these links ..."

"I did check that box, but I learned what the issue is... Your software only shows the user the "Retry Quiz" button when they pass.  When ..."

"Follow up... if I preview the entire quiz in Quizmaker... same problem.  No Retry Quiz option.  If I preview only the Result slide... the..."

"I am trying to allow my users to retake quizzes immediately after they fail.  I create a presentation in Presenter, then add a quiz.  I g..."

"Wow, this is ridiculous.  Even if I create a brand new presentation, as soon as I go to the Articulate ribbon and try to use any Articula..."

"I just bought the upgrade for the '13 Suite tonight.  Initially it worked fine, but after just two presentations, all attempts to upgrade..."

"Justin, thanks a ton... this will make my life (and my users') lives WAY easier!"

"Thank you for this information, I will share it with my users!"

"I have a quiz that, at its conclusion, the user must click the "Finish" button.  This activates a URL to a PHP script that gives them cre..."

"Nope.  No response from anybody at Articulate either.  Not impressed with the tech support."

"I'm curious if somebody might help me figure out why this happens.  I run a website where people watch a presentation, take a quiz, and t..."