"Hi Gabby, Our problem was specifically with the clients computer and we worked out that their system was blocking the HTML from launchin..."

"Thanks Vincent, much appreciated!"

"Hi Vincent, They are getting an error message when they open the developer tools in the browser, I have attached a screen shot for you. I..."

"Hi Lauren, The whole course won't load, but it seems like it is something blocking it at the users end, rather than a problem with the co..."

"Hi everyone, I have a Storyline 3 file that is not playing when viewed on either IE or Chrome. The file is on a LearnUpon LMS and is a HT..."