Eric Allen
Eric Allen
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Eric Allen replied to the discussion Sudden Resume Issues
"My specific issue with this was resolved with the January 23rd release. https://access.articulate.com/support/article/Articulate-Storylin..."
  • 7 days ago04/18/24 at 3:21 pm (UTC)
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Eric Allen replied to the discussion Sudden Resume Issues
"Francesco, what version of SL360 are you using?"
  • 7 days ago04/18/24 at 3:19 pm (UTC)
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"Thanks for your input, Judy. Much appreciated."
  • 8 months ago08/15/23 at 2:37 pm (UTC)
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Eric Allen replied to the discussion Text not displayed after publishing
"It doesn't appear to like the size of the text box it is in. Right click on the text box and click "Size and Position" and just bump up t..."
  • 8 months ago08/15/23 at 2:36 pm (UTC)
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"Judy, simply awesome. I appreciate your guidance here and will put this into practice."
  • over 1 year ago10/13/22 at 7:44 pm (UTC)
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Eric Allen replied to the discussion Closed Captioning Software
"I'm also looking into this. so far i've seen Aegisub and "Descript" as potential options but still researching."
  • almost 2 years ago05/09/22 at 6:20 pm (UTC)
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"Thank you very much, Steven, both for the link and for running a test. I will explore that thread and am in process of gathering mo..."
  • 2 years ago04/15/22 at 7:09 pm (UTC)
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"Hello all, we have encountered this issue, and believe we have a fix. In Safari... please go to: "Develop" "Experimental Features" t..."
  • over 2 years ago12/16/21 at 10:58 pm (UTC)
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"Appreciate the heads up, Becca. Going to download it now and give it a try!"
  • over 2 years ago09/22/21 at 2:13 pm (UTC)
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"i know this isn't contributing much to the conversation, but I just last week updated to Build 3.5525954.0 from the June 1st release beca..."
  • over 2 years ago09/03/21 at 3:35 pm (UTC)
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Eric Allen replied to the discussion Slide Layer order issue
"I want to follow up here and not that the latest update fixed this issue for me, and also fixed a completely separate issue that I h..."
  • over 2 years ago08/25/21 at 4:59 pm (UTC)
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"I've updated to the latest version and this issue appears to be resolved. Thanks!"
  • over 2 years ago08/24/21 at 5:52 pm (UTC)
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Eric Allen replied to the discussion Slide Layer order issue
"Thank you Lauren. I have uploaded the file to the case, with comments. I hope I am explaining what's happening well enough in..."
  • over 2 years ago08/20/21 at 7:00 pm (UTC)
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Eric Allen replied to the discussion Slide Layer order issue
"Changing nothing in the source, by simply moving back to this install (see screenshot), everything works fine. Both correct and in..."
  • over 2 years ago08/19/21 at 4:23 pm (UTC)
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Eric Allen replied to the discussion Slide Layer order issue
"These exact settings used to work. I'm going to go back and install pervious versions of Storyline 360 so that I can find out when ..."
  • over 2 years ago08/19/21 at 4:09 pm (UTC)
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"Thanks Becca, as long as I stay on the screen i'm on and hit "publish" right from that screen, it will publish with the correct settings...."
  • over 2 years ago08/19/21 at 3:59 pm (UTC)
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Eric Allen replied to the discussion Slide Layer order issue
"In short, Screenshot 'Screen_Shot_2021-08-19_at_11.48.58_AM' successfully goes to the Next Slide as desired, but fails on incorrect ..."
  • over 2 years ago08/19/21 at 3:54 pm (UTC)
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"I'd just like to throw my name in on this one as someone who does not love that I have to go the hotspot route versus simply being able t..."
  • 3 years ago03/23/21 at 5:03 pm (UTC)
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"I would extend this to ask if the slide before this slide is particularly lengthy?"
  • 3 years ago02/25/21 at 6:57 pm (UTC)
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"Rob by chance do you know if there is any delay in the movement between slides? In other words, does this occur even if the individ..."
  • 3 years ago02/25/21 at 6:46 pm (UTC)
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Eric Allen replied to the discussion Jump to URL/File Trigger
"Thanks Phil, of course I finally dug deeper and found that I can indeed select the "target" of the hyperlink. I had it stuck in my ..."
  • over 3 years ago12/29/20 at 4:53 pm (UTC)
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"Great news Ren. I do want to follow-up here with a question on if there is any possible way to update our old code to bring this cha..."
  • almost 4 years ago06/17/20 at 2:53 pm (UTC)
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"So I just had someone test here on their iPad and the conclusion seems to be that publishes with my most updated version of SL3 on (match..."
  • over 4 years ago01/06/20 at 3:21 pm (UTC)
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"*bump* for Storyline 3 Develepors such as myself and Susan..."
  • over 4 years ago01/06/20 at 2:42 pm (UTC)
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Eric Allen replied to the discussion Hyperlink hover color blocking text?
"I'd like to point out 2 things from the update from my testing. 1) The issue with the blocked out hyperlinks is FIXED! &nbsp..."
  • over 4 years ago12/06/19 at 3:09 pm (UTC)