Eric Schaffer
Eric Schaffer
Service Support, Training & Application Specialist at YANMAR America
  • About

    Eric Schaffer

    Over 40 years working on Diesel engines in many different applications. I have been working in the training area for the past 10 years. I was a small business owner for 20 years.
  • Acworth, GA
  • Contact Me
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Eric Schaffer started a new discussion Storyline to PowerPoint
"As we move back into the classroom, I am getting more requests for in-person classes. I spent a lot of time developing web-based classes...."
  • 4 months ago12/22/23 at 1:56 pm (UTC)
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Eric Schaffer replied to the discussion Best practices for file management
"Mandy, I haven't looked at what Judy has done. She is a great resource and has a lot of good information. However, I have been told by Ar..."
  • 4 months ago12/20/23 at 2:14 pm (UTC)
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Eric Schaffer replied to the discussion Font Issue
"Both Figma and Photoshop have many different settings for Fonts. It is very difficult to make sure all these setting fit Articulate. You ..."
  • 5 months ago12/11/23 at 9:09 pm (UTC)
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Eric Schaffer replied to the discussion Compressed file don't have .story file within it.
"Not necessarily, SCORM files are used to publish the project. . story files are used by Storyline to develop the project. You can't edit ..."
  • 5 months ago12/04/23 at 9:38 pm (UTC)
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Eric Schaffer replied to the discussion Overlapping audio on layer and marker
"Not sure what you mean by a marker. I'm thinking if you put a mask over the layer to prevent clicking on the marker a second time it will..."
  • 5 months ago12/02/23 at 3:26 pm (UTC)
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Eric Schaffer replied to the discussion Open an Old Storyline Project
"There is no way to open the zip file. Sorry you will either have to recreate the project or find the .story file. "
  • 5 months ago11/13/23 at 9:47 pm (UTC)
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Eric Schaffer replied to the discussion Storyline 360 Publish to Word
"Kelly, Had the same problem with my old small computer. Make sure you close all other programs and try again. I had to move up to a large..."
  • 6 months ago10/31/23 at 8:09 pm (UTC)
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Eric Schaffer replied to the discussion Looking for some help on some state triggers that aren't working as intended.
"If I'm looking at this right, A1 is in the unlock state (Initial state). It starts unlocked. So, if I click on it the layer will open.&nb..."
  • 6 months ago10/23/23 at 8:19 pm (UTC)
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Eric Schaffer replied to the discussion Slide Layers
"Just put the hotspot on the timeline after the audio has finished. "
  • 7 months ago10/11/23 at 12:26 pm (UTC)
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Eric Schaffer replied to the discussion The background of my layers is washed out
"What I find is in the layer setting, Hind objects on the base layer is not checked. This will make the base layer look washed out. If you..."
  • 7 months ago09/29/23 at 7:31 pm (UTC)
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Eric Schaffer replied to the discussion Failed MS Word Export
"Daniel, I am a little confused. Are you talking about Storyline? Every time I want a Word Document I go to publish and publish to Word. W..."
  • 7 months ago09/28/23 at 4:32 pm (UTC)
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Eric Schaffer replied to the discussion Storyline Record Screen
"I had a similar situation. I just save screen shorts from the iPad and put hotspots or text boxes. I took a lot longer to do, but the lea..."
  • 7 months ago09/27/23 at 1:43 pm (UTC)
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Eric Schaffer replied to the discussion Saving Work
"Natalie, Judy has the right idea with USB. I had to move files when I got a new computer. I got a portable hard drive and put them there ..."
  • 7 months ago09/26/23 at 9:04 pm (UTC)
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Eric Schaffer started a new discussion Returning to buttons to lock
"This is driving me crazy. I have a slide with 5 buttons. Each button takes the learner to a scene. There are several slides in each scene..."
  • 8 months ago09/06/23 at 10:41 pm (UTC)
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Eric Schaffer replied to the discussion 2004 error message.
"Over the years I have had this message pop up. I was told by Articulate that is an issue with storing the files on the cloud in most case..."
  • 8 months ago08/31/23 at 8:01 pm (UTC)
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Eric Schaffer replied to the discussion Navigation with lightbox
"I'm thinking you have the "When revisiting:" set wrong in the Slide Properties. Do you want them to be able to revisit the lightbox slide..."
  • 9 months ago08/11/23 at 12:17 pm (UTC)
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Eric Schaffer replied to the discussion If User Clicks Screen with a video it pauses...even with a hot spot
"Normally I cover the video with either a hot spot of a transparent rectangle over the whole slide. This has worked in the past. You need ..."
  • 9 months ago08/07/23 at 6:20 pm (UTC)
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Eric Schaffer replied to the discussion How to change the order of the slides in the Menu of Storyline
"It's easy. Once you rearranged them in Story view, go into the player. In the upper left click on Menu. When the menu box opens find the ..."
  • 9 months ago08/04/23 at 5:09 pm (UTC)
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Eric Schaffer replied to the discussion Disable Next button until timeline is finished
"My first question is, "how do you want to go from one slide to the next?" If they auto progress, you can remove the next button from all ..."
  • 9 months ago08/03/23 at 3:02 pm (UTC)
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Eric Schaffer replied to the discussion Changing PowerPoint template in Articulate
"Not sure exactly what you are talking about but. If you start a new Storyline project with the template you want to use. Then import your..."
  • 9 months ago07/26/23 at 9:22 pm (UTC)
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Eric Schaffer replied to the discussion Trying to open to an old storyline file in Articulate Storyline 360 but can't
"I have found that files that are stored in the clouds become corrupted. Articulate also told me this. Contact them with the file. Sometim..."
  • 9 months ago07/21/23 at 3:14 pm (UTC)
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Eric Schaffer replied to the discussion Quiz: pre-test and post-test for training
"In many of our training classes we will add a post test in Storyline. When we want to do a comparison with both we build our test in our ..."
  • 9 months ago07/20/23 at 12:04 pm (UTC)
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Eric Schaffer replied to the discussion Timeline issue
"OK then. Not sure what is happening. Without seeing the full slide I'm not sure what is triggering them to appear from the beginning.&nbs..."
  • 9 months ago07/19/23 at 8:29 pm (UTC)
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Eric Schaffer replied to the discussion Timeline issue
"OK, looking at this all 6 should appear at the same time. 00:31.2. And they should stay until the end. To change this, you can move..."
  • 9 months ago07/19/23 at 8:06 pm (UTC)
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Eric Schaffer replied to the discussion How do you prevent overlapping audio for layers when layer text must remain on screen?
"I would really like to help you on this but I'm a little confused what you are trying to do. When you click on a button for the layer to ..."
  • 9 months ago07/19/23 at 7:56 pm (UTC)