Erin Vincent
Lead Content Developer
at
SSA
Activity
Erin Vincent replied to the discussion SL360 Version 3.85.31840.0
"Hi Steven,
Any update? I am still having the issue and I have even switched computers. Please see the screen shots attached. One is..."
- 22 days ago04/03/24 at 6:19 pm (UTC)
Activity
Erin Vincent replied to the discussion SL360 Version 3.85.31840.0
"I have uninstalled, reinstalled, cleared cache, reinstalled C++ files, chatting with four different help desk folks and I still cannot do..."
- 1 month ago03/21/24 at 5:02 pm (UTC)
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Erin Vincent replied to the discussion SL360 Version 3.85.31840.0
"Hi Luciana,
I have downloaded the most recent build and I have opened no less that 4 different projects and every time I get to the resul..."
- 1 month ago03/20/24 at 1:59 pm (UTC)
Activity
Erin Vincent replied to the discussion Can't open Storyline 360 - Sign In loop
"I am having the same issue. I changed by default browser with no luck. Any other suggestions? See video attached. "
- 2 months ago02/27/24 at 2:55 pm (UTC)
Activity
Erin Vincent replied to the discussion Infinite loop trying to log in to update Storyline
"Having this same issue. Any instructions to correct?"
- 2 months ago02/27/24 at 2:52 pm (UTC)
Activity
Erin Vincent replied to the discussion Storyline 360: JAWS screen reader is reading menu items twice.
"Hello, has there been any progress to this issue for projects created in older versions of Storyline? We have over 500+ that would need t..."
- 5 months ago11/20/23 at 6:56 pm (UTC)
Activity
Erin Vincent replied to the discussion Storyline 360: JAWS screen reader is reading menu items twice.
"Hello, I just wanted to follow-up on my question from 6 months ago. I am continuing to deal with this issue. Thanks!"
- 8 months ago09/08/23 at 12:28 pm (UTC)
Activity
Erin Vincent replied to the discussion New in Storyline 360: Integrated Review 360 Comments
"I think I understand and as a matter of fact, we have a storyline template that all of our other projects are created from. So, tha..."
- 9 months ago07/20/23 at 6:12 pm (UTC)
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Erin Vincent replied to the discussion New in Storyline 360: Integrated Review 360 Comments
"Do you mean did I duplicate the project file and then publish to review 360? These are two totally independent project files with t..."
- 9 months ago07/20/23 at 5:54 pm (UTC)
Activity
Erin Vincent replied to the discussion New in Storyline 360: Integrated Review 360 Comments
"Issues identified.
I published project A in review 360, the reviewer made comments I opened Project A to fix and the correct comments wer..."
- 9 months ago07/20/23 at 2:27 pm (UTC)
Activity
Erin Vincent replied to the discussion New in Storyline 360: Integrated Review 360 Comments
"Yes! I had the exact same thought/request/suggestion. "
- 9 months ago07/19/23 at 12:28 pm (UTC)
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Erin Vincent replied to the discussion Storyline 360 Build 3.76.30446 dated May 30, 2023
"My response to Dexter,
I hope the issue with the numeric title can be resolved because our current SOP and 650+ projects are titled..."
- 11 months ago06/08/23 at 7:18 pm (UTC)
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Erin Vincent replied to the discussion Storyline 360 Build 3.76.30446 dated May 30, 2023
"Update from Customer Support Engineer.
Hi Erin,
I tried publishing the course as a web package and LMS, which also closed as ..."
- 11 months ago06/08/23 at 7:17 pm (UTC)
Activity
Erin Vincent replied to the discussion Storyline 360 Build 3.76.30446 dated May 30, 2023
"Hi Steven,
1. I am working locally from my machine.
2. I am simply trying to publish the project.
3. I have uninstalled, restarted,..."
- 11 months ago06/07/23 at 1:44 pm (UTC)
Activity
Erin Vincent replied to the discussion Storyline 360: JAWS screen reader is reading menu items twice.
"I am having the same issue but only when trying to update "older" files. I was trying to update this project and it started. ..."
- 1 year ago02/27/23 at 9:03 pm (UTC)
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"Thanks for the quick reply Lauren. Do you have any information about the states not reading? Selected or Visited states.
Than..."
- almost 3 years ago05/26/21 at 7:20 pm (UTC)
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Erin Vincent replied to the discussion Button states not reporting to screen reader users
"Help! JAWS has always read the states and now, all of a sudden I can't get JAWS 19 or 20 to read the states in SL360 or SL3 Version..."
- 3 years ago04/01/21 at 2:53 pm (UTC)
Activity
Erin Vincent replied to the discussion Issues with Tables in Storyline 3 and 360
"Hi Katie, sorry for the delay. Just now seeing this and this continues to be an issue in all of our projects that have tables. ..."
- over 3 years ago08/25/20 at 2:29 pm (UTC)
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Erin Vincent replied to the discussion Scroll text and Accessibility
"Hi, I just want to follow-up again. Are JAWS users our still having this issue. Thank you"
- over 4 years ago08/30/19 at 6:29 pm (UTC)
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Erin Vincent replied to the discussion Scroll text and Accessibility
"Thanks for the quick reply Crystal.
That's the solution that we've implemented for new projects. It's the 500+ projects that have alrea..."
- 5 years ago01/31/19 at 11:59 am (UTC)
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Erin Vincent replied to the discussion Storyline 3, Text Entry Boxes, JAWS 18 and Windows 10
"Crystal,
Unfortunately we are using IE11 as our web browser. Any tips for this?
Thanks,
Erin"
- 5 years ago01/30/19 at 2:40 pm (UTC)
Activity
Erin Vincent replied to the discussion Scroll text and Accessibility
"Hi Alyssa,
I've attached a file example for you to use. JAWS 18 stops reading after the word download in the second paragraph. I am usi..."
- 5 years ago01/30/19 at 2:13 pm (UTC)
Activity
Erin Vincent replied to the discussion Scroll text and Accessibility
"We have experienced a similar same issue. Storyline 3 and IE 11 and JAWS 18. When a slide has a lot of text JAWS will stop reading about ..."
- 5 years ago01/25/19 at 7:05 pm (UTC)
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Erin Vincent replied to the discussion WARNING: Accessibility bug in Storyline (WCAG/508 compliance)
"Leslie,
I don't understand your reply to Hannah. Are you saying that there is a fix for this issue?
Thanks,
EV"
- 5 years ago01/25/19 at 12:23 pm (UTC)
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Erin Vincent replied to the discussion WARNING: Accessibility bug in Storyline (WCAG/508 compliance)
"Hi Crystal, any update to this issue. It continues to be a huge inconvenience to our team of Content Developers as we strive to make our..."
- over 5 years ago11/06/18 at 1:48 pm (UTC)