"Hi, The Articulate Support team was able to fix the issue here by uninstalling my Office 365 64-bit installation and replacing it with th..."

"I'm still working with an Articulate support engineer to resolve this issue. Many hypotheses have been put forth and tested over the past..."

"Great, Leslie! Thanks for setting that up. I'm already in touch with the support engineer, and am ooohhh, so curious about what he comes ..."

"Hi, here's what I'm seeing: This is a desktop installation, not web-based. I gave a close look at the system requirements and it appears..."

"This is an issue with all PowerPoint files I've tried, in all versions of Storyline (2, 3, and 360) on this computer. To test again, I f..."

"Hi, here is an update to this issue: Using an old laptop, I was able to import the problem PPT into Storyline 3 using the Import PowerPo..."

"Hi, I'm in the first stages of a PowerPoint to Storyline conversion project for a client, and trying to something I've done without troub..."

"Wow, that does raise the scary bar on this issue a bit! So many problems to sort out, Susi!! I am crossing my fingers this gets fully re..."

"Susi, Definitely plan on reverting back to the November 27, 2018 version! That solves the problem and restores things to "normal." Hop..."

"Actually, just for the record, I experienced the problem in both Chrome and Internet Explorer 11, as indicated in my original post."

"Hi Leslie, I will send you the test file version of the course via private upload. And yes, the quiz is in a question bank. Reverting ..."

"Fixed! Reverted back to the November 27, 2018 (3.22.17236.0) version (after uninstalling December 27, 2018 update, version 3.23. 17522.0,..."

"I'll try that now, Jill! Thanks for your super-quick response! Promise to report back soon."

"I am having issues with a quiz-only project hanging when showing the results slide after a second attempt on the..."