Frances Steinberg
Frances Steinberg
Director at Solutions Unlimited
  • About

    Frances Steinberg

    I'm a psychologist who tired of writing books, so I've branched out into e-learning. Our users find it a much more fun, interactive way to learn than just reading.
  • New Zealand
  • Website
  • Contact Me
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Frances Steinberg replied to the discussion Storyline 3 error message trying to upgrade current project from Storyline 2
"Hi, Crystal.  Renaming it doesn't help--I get the same message.  And it's not just that file, it's most of the files I try to import.  Am..."
  • almost 7 years ago07/17/17 at 5:27 pm (UTC)
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Frances Steinberg replied to the discussion Storyline 3 error message trying to upgrade current project from Storyline 2
"Thanks for the try, Wendy, but unfortunately after I downloaded your obstacle-360.story file and tried to open it with my SL3, it gave me..."
  • almost 7 years ago07/16/17 at 1:50 am (UTC)
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Frances Steinberg replied to the discussion Storyline 3 error message trying to upgrade current project from Storyline 2
"I made a screenshot of what's going on--http://solutionsunlimited.co.nz/screencastimport/story_html5.html. If I try to open file, which ..."
  • almost 7 years ago07/16/17 at 12:52 am (UTC)
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Frances Steinberg replied to the discussion Storyline 3 error message trying to upgrade current project from Storyline 2
"Did this ever get fixed?  Am having this issue with just about every set of slides or import from SL2 to SL3."
  • almost 7 years ago07/15/17 at 7:32 pm (UTC)
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Frances Steinberg replied to the discussion video compression on SL3 and 360
"The video compression does work in SL3 and the project plays on everything.  I'm just fairly put out because the issue was a bug in SL2 w..."
  • almost 7 years ago06/27/17 at 12:30 am (UTC)
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Frances Steinberg replied to the discussion video compression on SL3 and 360
"It was created with SL1 because of the video compression issues I've had with SL2 and that project.  It always played with edge in the pa..."
  • almost 7 years ago06/26/17 at 9:03 pm (UTC)
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Frances Steinberg replied to the discussion video compression on SL3 and 360
"Will give it a go.  Meanwhile, just uploaded the one I did in SL to check it, and viewing on Edge none of the text appears, even thought ..."
  • almost 7 years ago06/26/17 at 7:39 pm (UTC)
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Frances Steinberg replied to the discussion video compression on SL3 and 360
"Hi, Alyssa.  The problems were extensive and I think most of your support team got involved (there must be a file somewhere!).  The grey ..."
  • almost 7 years ago06/26/17 at 5:49 pm (UTC)
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Frances Steinberg started a new discussion video compression on SL3 and 360
"Can you let me know if the video compression setup is the same on SL3 and 360 as it was on SL2?  I'm still having to produce courses on S..."
  • almost 7 years ago06/25/17 at 9:17 pm (UTC)
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Frances Steinberg started a new discussion serial number for Quizmaker
"Long before I purchased SL1 and SL2, I had purchased the presenter bundle, including quizmaker.  For some reason, if I try to use Quizmak..."
  • almost 7 years ago06/05/17 at 6:48 pm (UTC)
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Frances Steinberg replied to the discussion huge file when publishing to CD
"Hello, Ashley and Steve.  No, it won't open in SL1--when I browse for that file when I'm in SL1, it just gives me the error message attac..."
  • over 8 years ago01/20/16 at 9:57 pm (UTC)
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Frances Steinberg replied to the discussion huge file when publishing to CD
"Well, apart from a "that's the way it is" reply, it doesn't look like there are any fixes.  My final communication with Emily said she is..."
  • over 8 years ago01/20/16 at 8:34 pm (UTC)
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Frances Steinberg replied to the discussion huge file when publishing to CD
"Hello, again Ashley.  I've done some further testing and it doesn't seem it's a video issue at all.  SL2 publishes identical material in ..."
  • over 8 years ago01/20/16 at 7:20 pm (UTC)
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Frances Steinberg replied to the discussion huge file when publishing to CD
"Hi, Ashley.  Thanks for getting involved.  I have communicated with Emily but, as we say in NZ, haven't had any joy just yet.  The origin..."
  • over 8 years ago01/20/16 at 6:31 pm (UTC)
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Frances Steinberg replied to the discussion huge file when publishing to CD
"Have had sooooo many conversations with the tech team (who spoke to the Product Development team themselves) about this and submitted it ..."
  • over 8 years ago01/19/16 at 11:28 pm (UTC)
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Frances Steinberg replied to the discussion huge file when publishing to CD
"Hi, Christie.  I have spent a "lifetime" corresponding with your tech team about the video setting issue--I know quite a bit about video ..."
  • over 8 years ago01/19/16 at 10:12 pm (UTC)
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Frances Steinberg started a new discussion huge file when publishing to CD
"I have just published a project to CD using Storyline 2 and it creates a huge file (1.14 GB) so of course I can't publish it on the flash..."
  • over 8 years ago01/19/16 at 8:27 pm (UTC)
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Frances Steinberg commented on the article 3 Ways to Use E-Learning in Higher Education
"We've developed An Interactive Guide to Family Therapy which is used as a "text" in graduate schools. I can't give you access but there'..."
  • over 8 years ago10/27/15 at 6:46 pm (UTC)
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Frances Steinberg started a new discussion new use for Storyline 2--birthday cards
"Now you're 64 Hello, everyone.  Had so much fun creating my husband's birthday card take on When You're 64 using Storyline that I though..."
  • over 8 years ago10/26/15 at 9:00 pm (UTC)
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Frances Steinberg replied to the discussion printing from iPad
"Well,  Ashley, she actually managed to get off her iPad and move across her room to do just that, all the time protesting that she had al..."
  • over 8 years ago08/07/15 at 7:48 pm (UTC)
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Frances Steinberg replied to the discussion printing from iPad
"Thanks for getting back.  The issue is with some forms I have as attachments in both Word and pdf format.  The user, who is a university ..."
  • over 8 years ago08/07/15 at 7:31 pm (UTC)
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Frances Steinberg started a new discussion printing from iPad
"Can't find an answer to if this issue has ever been resolved either within Storyline 2 or through a workaround.  Have a user who is strug..."
  • over 8 years ago08/06/15 at 9:25 pm (UTC)
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Frances Steinberg started a new discussion FLEX-ibility with SMEs and Other People
"The Essential FLEX   Hello, everyone.  We've just used Storyline to create The Essential FLEX, our free online tool for how to handle p..."
  • almost 9 years ago05/12/15 at 9:43 pm (UTC)
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Frances Steinberg commented on the article Ask Me Anything (AMA): Articulate Designer Greg Christman Answers Your Visual Design Questions!
"Really appreciate your response and that looks like the right feel. As a SME who uses Storyline to write "books", the design element is ..."
  • 9 years ago02/18/15 at 7:01 pm (UTC)
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Frances Steinberg commented on the article Ask Me Anything (AMA): Articulate Designer Greg Christman Answers Your Visual Design Questions!
"Hi, Greg. I'm struggling with the tone of my next project. It's meant to have popular appeal but it also needs to reflect the fact that..."
  • 9 years ago02/18/15 at 5:55 pm (UTC)