Frank Siegel
Frank Siegel
Emergency University
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"I wrote this a year ago and it's in this thread.  Did you try windows.GetPlayer() ? "It was the iFrame.  We viewed the page source, pull..."
  • over 5 years ago10/05/18 at 4:12 pm (UTC)
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"We use AWS EC2 (Frank Siegel and fbs419 are the same person), and we're certainly catching the error, so not sure what is going on yet.  ..."
  • 6 years ago03/13/18 at 6:38 pm (UTC)
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"Articulate 3.3.15007.0 also fixed the Edge issues for me (text boxes with shadowing no longer hang), but Chrome is now broken, just like ..."
  • 6 years ago03/13/18 at 4:33 pm (UTC)
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"Thanks  "
  • 6 years ago01/31/18 at 9:57 pm (UTC)
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"Hi Ashley.  I have Storyline 3 with the latest update -- 3.2.13213.0    How do I get a fix for this with Storyline 3?    Thanks"
  • 6 years ago01/31/18 at 9:55 pm (UTC)
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"I updated to the latest (3.2.13213.0) and it made no difference.  I currently have a support case on this.  Thanks"
  • 6 years ago01/31/18 at 8:03 pm (UTC)
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"Well, I only tried it on that one slide as a test, but I am positive that shadowing of the text is the issue.  In that particular story, ..."
  • 6 years ago01/31/18 at 7:32 pm (UTC)
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"This probably is the same shadow problem.  I read the above more closely, and I noticed that in my text box, the text itself also had sha..."
  • 6 years ago01/30/18 at 3:44 pm (UTC)
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"Here is an update.  I went through another project.  All the slides worked except the last one, which had a text box in there.  It had bl..."
  • 6 years ago01/30/18 at 1:52 am (UTC)
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"We are having this same problem; our first slides don't even load.  It tries a couple of times, and then says that the page is having a p..."
  • 6 years ago01/30/18 at 1:03 am (UTC)
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"I have seen some posts on the "spinning cursor" problem.  We have this problem as well.  It generally manifests itself when we go through..."
  • 6 years ago01/30/18 at 12:42 am (UTC)
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"It was the iFrame.  We viewed the page source, pulled the iFrame tag out and pasted that into the browser and the JavaScript worked fine...."
  • almost 7 years ago06/22/17 at 8:21 pm (UTC)
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"Did this ever get resolved?  I have the same issue.  The story works fine in Articulate, but when we run in our environment (in an iFrame..."
  • almost 7 years ago06/22/17 at 6:21 pm (UTC)
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Frank Siegel replied to the discussion LRS invalid: failed to divide URL parts?
"Thanks for the reply.  It was the fully qualified URL.  All good.  I was just wondering if it was documented anywhere.  But we're working..."
  • almost 7 years ago06/13/17 at 10:08 pm (UTC)
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Frank Siegel replied to the discussion LRS invalid: failed to divide URL parts?
"I hear it now needs a fully qualified URL?  Is this documented somewhere?"
  • almost 7 years ago06/12/17 at 11:31 pm (UTC)
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Frank Siegel started a new discussion LRS invalid: failed to divide URL parts?
"In app.min.js, when parsing the endpoint of a story published in Storyline 3, the line: this.endpoint.toLowerCase.match() returns null,..."
  • almost 7 years ago06/12/17 at 11:24 pm (UTC)
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"Also posted this answer with the other thread: I actually decided to go with html, as pdfmake wasn't really working for me, and I didn't..."
  • almost 7 years ago06/07/17 at 7:08 pm (UTC)
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"I actually decided to go with html, as pdfmake wasn't really working for me, and I didn't really care whether my file was a pdf or not.  ..."
  • almost 7 years ago06/07/17 at 7:00 pm (UTC)
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"I'm getting somewhere.  I've got some variables (corresponding text box near picture) and if something is dragged and dropped, I write a ..."
  • almost 7 years ago06/06/17 at 12:21 am (UTC)
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"Thanks for the reply.  I don't care about correct and incorrect states, since in my case, all items that you drop are correct.  It's just..."
  • almost 7 years ago06/05/17 at 4:53 am (UTC)
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"I asked this question about populating a PDF with drag and drop info: https://community.articulate.com/discussions/articulate-storyline/..."
  • almost 7 years ago06/04/17 at 1:30 am (UTC)
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Frank Siegel started a new discussion How to populate PDF from results of drag and drop?
"I have a slide with a bunch of drag and drop items in it.  It has a trigger that submits the drag and drop interaction and goes to a resu..."
  • almost 7 years ago06/02/17 at 5:36 pm (UTC)