Geneviève Jacques
Geneviève Jacques
Graphic Designer at CNESST
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Geneviève Jacques replied to the discussion mp4 Video file is choppy in Storyline360
"Hi! The problem happened in most of my imported MP4 that has been created with After Effects. Is there any encoding specs that we need to..."
  • almost 2 years ago06/22/22 at 7:36 pm (UTC)
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Geneviève Jacques replied to the discussion mp4 Video file is choppy in Storyline360
"Hi! I imported a mp4 video in Storyline. Same resolution as the slide size. When I try exporting the whole scene in a mp4, the imported v..."
  • almost 2 years ago06/16/22 at 1:40 pm (UTC)
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Geneviève Jacques started a new discussion Is there a way to not receive Keia Hughey emails?
"Hi! So far, I received 7 emails today. That's a bit spammy. I would like to stay subscribe to know about update features, but this is too..."
  • 3 years ago03/31/21 at 5:09 pm (UTC)
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Geneviève Jacques replied to the discussion New functionality with background hex codes
"YES. Now it takes three steps doing something that took only one. Hate the new design of that function. +1 to that. "
  • over 3 years ago09/28/20 at 6:10 pm (UTC)
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Geneviève Jacques replied to the discussion Storyline Framerate for animated GIFs?
"Sent! :) Thanks!"
  • over 3 years ago08/26/20 at 2:51 pm (UTC)
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Geneviève Jacques replied to the discussion Storyline Framerate for animated GIFs?
"Hi! I have the same problem. My gif is fine by itself, also correct when I preview the project, but when I publish the scene as a video, ..."
  • over 3 years ago08/24/20 at 9:38 pm (UTC)
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Geneviève Jacques replied to the discussion Sharing a Rise - Blank page in IE11
"It's indeed working in IE11 now. Thank you. :)"
  • over 4 years ago08/05/19 at 9:19 pm (UTC)
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Geneviève Jacques started a new discussion Sharing a Rise - Blank page in IE11
"Hi, I'm sharing a course with colleagues (with the sharing link) and it's working with Chrome, with Edge, but not with IE11. We only see ..."
  • over 4 years ago08/05/19 at 1:55 pm (UTC)
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Geneviève Jacques replied to the discussion Storyline 360 audio not playing when published
"Hi! I did ran into the same problem, even with the edit suggested. Only solution that worked was again : 1- publish in review 360, 2- ..."
  • 5 years ago02/20/19 at 9:07 pm (UTC)
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Geneviève Jacques replied to the discussion Storyline 360 audio not playing when published
"Sent!"
  • 5 years ago02/07/19 at 8:59 pm (UTC)
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Geneviève Jacques replied to the discussion Storyline 360 audio not playing when published
"This happened to me also. Here's the strange solution I found (which worked each time so far). First, publish you entire course on Review..."
  • 5 years ago02/07/19 at 4:18 pm (UTC)
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Geneviève Jacques replied to the discussion Continuous background music in Storyline 360
"Hi! If you want to import your published Storyline in Rise, then the audio tag doesn't work anymore. Is there another way to add a conti..."
  • 5 years ago02/01/19 at 8:09 pm (UTC)
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Geneviève Jacques replied to the discussion Change bullet color in Rise
"+1 vote!"
  • over 5 years ago12/07/18 at 4:14 pm (UTC)
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Geneviève Jacques replied to the discussion Rise - Using Button Stack Block as an Anchor Link?
"+1! I thought it was already implemented. I'm sad."
  • over 5 years ago11/16/18 at 9:28 pm (UTC)
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Geneviève Jacques replied to the discussion Vectors (EMF, WMF) rasterized when imported
"Sent!"
  • over 5 years ago11/09/18 at 6:46 pm (UTC)
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Geneviève Jacques replied to the discussion Vectors (EMF, WMF) rasterized when imported
"Ok so finally. It does the trick when importing the file, but when publishing. Yeeeeesh. (And there's no gradiant in my .EMF files.) I r..."
  • over 5 years ago11/09/18 at 2:43 pm (UTC)
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Geneviève Jacques replied to the discussion Vectors (EMF, WMF) rasterized when imported
"That trick did it for me! Thank you! :D It's just really damning that we then need to apply the math Rule of three on every object to ha..."
  • over 5 years ago10/18/18 at 3:37 pm (UTC)
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Geneviève Jacques replied to the discussion Storyline Hyperlinks do not work in HTML5 output
"Hi! My colleague found the solution to his problem. Looks like all he needed to do was to put the hyperlink hitzone completely on the to..."
  • over 5 years ago09/10/18 at 1:46 pm (UTC)
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Geneviève Jacques replied to the discussion Storyline Hyperlinks do not work in HTML5 output
"Should it work in a LMS? Because it doesn't for us. :( The only way my colleague made it work is by adding a web object in the slide, wh..."
  • over 5 years ago09/06/18 at 3:57 pm (UTC)
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Geneviève Jacques replied to the discussion Text shadow in HTML5
"Hi! I can see indeed that it works well on your side. I can't share a link to our LMS, since it's an internal server LMS, but I just sen..."
  • over 5 years ago08/27/18 at 9:09 pm (UTC)
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Geneviève Jacques replied to the discussion Text shadow in HTML5
"Hi! 1- Yes! 2- Applying a shadow on a group of shapes. 3- Yes and yes. 4- Yes, but indeed old (IE11) 5- [...] on a group of shapes. :) ..."
  • over 5 years ago08/20/18 at 3:51 pm (UTC)
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Geneviève Jacques replied to the discussion Text shadow in HTML5
"Woopsie! Came directly from Google. XD I can delete my comment if you want to."
  • over 5 years ago08/10/18 at 3:27 pm (UTC)
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Geneviève Jacques replied to the discussion Text shadow in HTML5
"Thanks! Good to know! :D It is not fixed, though, in Presenter 360, on shapes (on text I don't know)."
  • over 5 years ago08/10/18 at 3:20 pm (UTC)
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Geneviève Jacques replied to the discussion Text shadow in HTML5
"5 years later and the problem is still on with the Articulate 360 suite. (Thought you might want to know!)"
  • over 5 years ago08/10/18 at 3:06 pm (UTC)
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Geneviève Jacques replied to the discussion Rise Photo - Still "Processing" >3 hours later
"Ok yes that works! I created a template so it's quicker to recreate. Thanks"
  • almost 6 years ago07/03/18 at 9:17 pm (UTC)