Glen Murdock
Glen Murdock
Visual Communications Coordinator, Technical Training at Canadian Pacific
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"Darn. Oh well. Thanks for the info!"
  • 10 months ago08/20/20 at 7:04 pm (UTC)
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Glen Murdock started a new discussion Storyline - Export Image Always Opens Destination Folder
"When exporting images from a Storyline file, the folder I've exported them to always opens up after I've saved the image. The project I'm..."
  • 10 months ago08/20/20 at 5:13 pm (UTC)
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Glen Murdock replied to the discussion Course Progress Not Saved
"Just out of curiosity I tested the course and it bookmarks in SCORM Cloud but not SuccessFactors LMS. It doesn't ask "Would you like..."
  • 11 months ago07/27/20 at 4:33 pm (UTC)
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Glen Murdock replied to the discussion Bookmarking and completion in Rise
"Deal."
  • 11 months ago07/24/20 at 3:04 pm (UTC)
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Glen Murdock replied to the discussion Course Progress Not Saved
"Yeah, we discovered after a bit of Googling/testing that the 'Exit Course' link was a good idea, so we'd re-exported it that way for the ..."
  • 11 months ago07/24/20 at 3:03 pm (UTC)
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Glen Murdock replied to the discussion Bookmarking and completion in Rise
"This seems to still be an issue, we just published a Rise course to SCORM 1.2 and are using the SuccessFactors LMS. It does not resume wh..."
  • 11 months ago07/23/20 at 4:44 pm (UTC)
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Glen Murdock replied to the discussion Course Progress Not Saved
"This seems to still be an issue, we just published a Rise course to SCORM 1.2 and are using the SuccessFactors LMS. It does not resume wh..."
  • 11 months ago07/23/20 at 4:40 pm (UTC)
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Glen Murdock replied to the discussion Rise Publish to PDF - Tiny Font
"Ditto. It was good to hear from Victor! Thanks, Articulate team!"
  • over 1 year ago10/11/19 at 9:56 pm (UTC)
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Glen Murdock replied to the discussion Rise Publish to PDF - Tiny Font
"I'm in the same boat. Hurry up and wait! To be fair, I know it's super stressful and frustrating trying to diagnose this sort of thing fr..."
  • over 1 year ago10/08/19 at 9:35 pm (UTC)
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Glen Murdock replied to the discussion Rise Publish to PDF - Tiny Font
"No updates yet - I guess this is a pretty tricky issue!"
  • over 1 year ago10/08/19 at 9:10 pm (UTC)
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Glen Murdock replied to the discussion Rise Publish to PDF - Tiny Font
"Got your email, Rise file shared. Thanks!"
  • almost 2 years ago09/11/19 at 4:10 pm (UTC)
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Glen Murdock replied to the discussion Rise Publish to PDF - Tiny Font
"I've uploaded the PDF outputs from our Rise "files" so hopefully that helps. Otherwise, I'll await instructions on how to grant access to..."
  • almost 2 years ago09/11/19 at 3:35 pm (UTC)
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Glen Murdock replied to the discussion Rise Publish to PDF - Tiny Font
"Renson hasn't contacted me yet that I'm aware of, aaand I didn't know I had to submit a Rise source file that doesn't exist! How do I sen..."
  • almost 2 years ago09/11/19 at 3:24 pm (UTC)
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Glen Murdock replied to the discussion Rise Publish to PDF - Tiny Font
"I knew it! Articulate is on the case! Thanks, Alyssa."
  • almost 2 years ago09/04/19 at 9:21 pm (UTC)
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Glen Murdock replied to the discussion Rise Publish to PDF - Tiny Font
"Weird that 6.5 seems to be the default font now. There's no option to adjust it anywhere, and the resultant PDF for me is 400+ pages... I..."
  • almost 2 years ago09/04/19 at 7:52 pm (UTC)
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Glen Murdock started a new discussion Rise Publish to PDF - Tiny Font
"Hello, Anyone else experience this? The font I have set up is showing as 17 pt in my Rise course. When I publish to PDF, it seems to go d..."
  • almost 2 years ago09/04/19 at 4:31 pm (UTC)
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"Like Cass says, if you follow that system you'll be probably okay. We've had people come and go over the past couple years, and so far th..."
  • 2 years ago05/03/19 at 3:59 pm (UTC)
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"Sure. I submitted the feature request with reference to this thread for more detail - and to emphasize the apparent appetite of Rise 360 ..."
  • over 2 years ago03/11/19 at 5:57 pm (UTC)
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"It's really awkward to do anything with Rise after initially developing a course. You can't store it internally so others can update it ..."
  • over 2 years ago03/06/19 at 4:58 pm (UTC)
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"We've had some issues.  Such as occasional reliability of recording completions, but that may be a combination of API communication drops..."
  • over 2 years ago10/01/18 at 5:03 pm (UTC)
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Glen Murdock replied to the discussion Timeout problems on SuccessFactors
"That would then be a PEBKAC error requiring the user to fill out an ID-10-T form to regain access to the LMS! If the user closes, refres..."
  • almost 3 years ago08/07/18 at 10:05 pm (UTC)
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"Another SuccessFactors LMS user here, I can confirm that using indexAPI.html in the scormdriver folder as the launch file works to track ..."
  • almost 3 years ago07/26/18 at 9:01 pm (UTC)
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"Please count one more voice clamoring for the ability to save a local source file! I work on a team of administrators supporting a team o..."
  • almost 3 years ago07/19/18 at 3:54 pm (UTC)
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Glen Murdock replied to the discussion Timeout problems on SuccessFactors
"Here's a KBA that should help: https://apps.support.sap.com/sap/support/knowledge/public/en/2093317 As well, these are the steps from th..."
  • almost 3 years ago07/11/18 at 8:26 pm (UTC)
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Glen Murdock replied to the discussion LMS timeout with Storyline
"Why is a 15 minute timeout required? Especially with SSO set up, it's not like being booted from a course is anything other than inconven..."
  • almost 3 years ago07/11/18 at 8:24 pm (UTC)