Gordon UBS Lam
Gordon UBS Lam
Director - Elearning Design & Development at UBS
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Gordon UBS Lam replied to the discussion NEW IN RISE 360: Chart Block
"Hi Phil - I am with you.  I kind of thought multiple sets of data would be table stakes for this function.  But I will assume Articulate ..."
  • over 1 year ago03/01/19 at 12:45 pm (UTC)
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"Hi Allison, I had heard these were originally targeted for late January, so is there a new target date?  As you can tell from several of..."
  • over 1 year ago02/13/19 at 3:34 pm (UTC)
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Gordon UBS Lam replied to the discussion Labeled Graphic in Rise
"Hi Rhona, You simply click on the image and another marker appears.  I agree its not  intuitive and I had the same issue recently! "
  • almost 2 years ago01/15/19 at 3:08 pm (UTC)
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Gordon UBS Lam replied to the discussion Centering images in Rise tabs and accordians
"And another person who is a centrist!"
  • almost 2 years ago01/08/19 at 3:56 pm (UTC)
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Gordon UBS Lam replied to the discussion Size of Storyline block in Rise - Help!
"Hi Ashley, Its been quite a while and I was hoping to hear back from you on how this issue might be addressed. Looking forward to your r..."
  • almost 2 years ago12/12/18 at 4:40 pm (UTC)
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"Looking for an ETA as well... thanks! "
  • almost 2 years ago12/12/18 at 4:38 pm (UTC)
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Gordon UBS Lam replied to the discussion Size of Storyline block in Rise - Help!
"Hi Ashely, I thought I would share another SL360 file that has the same issue. "
  • almost 2 years ago11/06/18 at 6:49 pm (UTC)
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Gordon UBS Lam replied to the discussion Size of Storyline block in Rise - Help!
"no worries! and no, these are standard corporate non-retina monitors.  But at home I have a fancy Samsung 4k monitor at 3840x2160 and I a..."
  • almost 2 years ago10/29/18 at 5:26 pm (UTC)
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Gordon UBS Lam replied to the discussion Size of Storyline block in Rise - Help!
"Hi Ashely,  I don't believe this is monitor specific as it is happening on several different monitors, older dell 4x3 and newer dell 16x..."
  • almost 2 years ago10/29/18 at 3:42 pm (UTC)
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Gordon UBS Lam replied to the discussion Size of Storyline block in Rise - Help!
"Hi Ashley,  Mine seems to have a lot more scrolling. Here is a review link: https://rise.articulate.com/share/RMGn-r47_eVCHaTLPbolXMCp6J..."
  • 2 years ago10/25/18 at 3:55 pm (UTC)
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Gordon UBS Lam replied to the discussion Size of Storyline block in Rise - Help!
"My apologies Ashley but I misstated and reversed the sizing. I am essentially using 9 X 16 - a portrait orientation - hence my Storyline ..."
  • 2 years ago10/24/18 at 5:49 pm (UTC)
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Gordon UBS Lam started a new discussion Size of Storyline block in Rise - Help!
"Is there a way to control the size of how a Storyline interaction inside of a Rise block appears? Despite me setting the Storyline ..."
  • 2 years ago10/23/18 at 1:33 pm (UTC)
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Gordon UBS Lam replied to the discussion Line divider color in custom theme
"I realized its not a custom color issue, but a settings issue. The line, I suppose is always light gray, but if you change the padding to..."
  • 2 years ago10/04/18 at 5:54 pm (UTC)
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Gordon UBS Lam started a new discussion Line divider color in custom theme
"Hi, I am using a custom (corporate branded) color for the theme of my Rise. But regardless of what custom color I choose, when I insert t..."
  • 2 years ago10/04/18 at 3:31 pm (UTC)
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Gordon UBS Lam replied to the discussion Storyline, Rise, and the Exit 'button'
"Thanks for the reply Alyssa - I did not know you could add a button block with an exit LMS option. I think that will fit the bill for wha..."
  • 2 years ago10/02/18 at 5:24 pm (UTC)
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Gordon UBS Lam started a new discussion Storyline, Rise, and the Exit 'button'
"Hi, I have a SL/Rise 360 question. Is there any control over the appearance of the Exit button for a Storyline embedded into a Rise?&nbsp..."
  • 2 years ago10/01/18 at 3:39 pm (UTC)
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Gordon UBS Lam replied to the discussion Storyline file not loading in Rise
"Hi Tom, Wendy, Thanks to both of you for the feedback.  I will look into this as the issue now seems to be intermittent for some users. "
  • 2 years ago09/17/18 at 11:45 am (UTC)
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Gordon UBS Lam started a new discussion Storyline file not loading in Rise
"I have an SL 360 file that works fine locally, works fine in SL 360 online review, works fine in Rise online review, but does not load on..."
  • 2 years ago09/16/18 at 2:46 pm (UTC)
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Gordon UBS Lam replied to the discussion Storyline 360 orientation in Rise
"thanks!"
  • 2 years ago09/13/18 at 5:19 pm (UTC)
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Gordon UBS Lam replied to the discussion Storyline 360 orientation in Rise
"I have since edited the Rise file Ashley, But if you view the SL version on a mobile device, at least on an iphone X, you see the black n..."
  • 2 years ago09/12/18 at 6:02 pm (UTC)
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Gordon UBS Lam replied to the discussion Storyline 360 orientation in Rise
"Here is a share link: I am using the classic as you suggested. At this point it may not be worth the effort just to have the file name no..."
  • 2 years ago09/11/18 at 9:36 pm (UTC)
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Gordon UBS Lam replied to the discussion Rise and Storyline File name
"It seems I have run into an issue with the classic player.  Despite trying to strip out the GUI, on a mobile device there is a dark gray ..."
  • 2 years ago09/11/18 at 6:44 pm (UTC)
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Gordon UBS Lam replied to the discussion Rise and Storyline File name
"Thanks Leslie. I would not have guessed that would make a difference but it does. As you can probably tell I don't want any kind of playe..."
  • 2 years ago09/11/18 at 5:52 pm (UTC)
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Gordon UBS Lam replied to the discussion Rise and Storyline File name
"I am using an iphone X and I am not seeing the filename in your file. As the SL publish settings are pretty simple for publishing to 360,..."
  • 2 years ago09/11/18 at 4:38 pm (UTC)
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Gordon UBS Lam started a new discussion Storyline 360 orientation in Rise
"The help page on your website for responsive playback says that "Storyline blocks always rotate with the Rise courses where they're embed..."
  • 2 years ago09/11/18 at 3:31 pm (UTC)