Gordon UBS Lam
Gordon UBS Lam
Director - Elearning Design & Development at UBS
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"I am having the opposite problem. I want to keep the same identifier as if I don't my LMS will require a new direct link to the updated c..."
  • almost 3 years ago02/08/18 at 4:16 pm (UTC)
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"I can attest to having this same issue and the replay updated resolving it. In fact we have old replay files that when published now work..."
  • 4 years ago11/25/16 at 3:07 pm (UTC)
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Gordon UBS Lam replied to the discussion Ideal story size for both ipads and desktop
"Leslie - that's perfect. I should have know you guys had this all documented... Thanks! Now we just have to decide 4X3 targeting iPads or..."
  • 4 years ago11/03/16 at 4:06 pm (UTC)
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Gordon UBS Lam replied to the discussion Ideal story size for both ipads and desktop
"@Leslie - thanks for the info and the quick response, although I must admit I am surprised Articulate didn't have a specific answer or a ..."
  • 4 years ago11/03/16 at 3:44 pm (UTC)
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Gordon UBS Lam replied to the discussion Replay as Standalone Product?
"The standalone cost I was quoted is $200."
  • almost 5 years ago02/22/16 at 7:45 pm (UTC)
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Gordon UBS Lam replied to the discussion Black screen after publish replay project?
"At my firm, we resolved this issue by not choosing the 'full screen' recording size. "
  • almost 6 years ago04/21/15 at 12:23 pm (UTC)
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Gordon UBS Lam replied to the discussion Storyline 2 sample file
"Hi Emily,   Thanks for your reply. It's just because there are so many new features in SL2 that I want to find an example file that con..."
  • almost 6 years ago02/03/15 at 7:59 pm (UTC)
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Gordon UBS Lam replied to the discussion resetting the state of a question bank
"hmm.... If you are using a question bank, there were some buttons there for submitting a response at some point?  You could hide stuff of..."
  • 6 years ago11/04/14 at 3:39 pm (UTC)
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Gordon UBS Lam replied to the discussion Complete the course but retake the test?
"Thanks Ashley, and sorry for the slow response. The client ended up deciding to change the compleiton criteria to completed slides so thi..."
  • 6 years ago11/04/14 at 2:04 pm (UTC)
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Gordon UBS Lam replied to the discussion resetting the state of a question bank
"Hi James.  While I can't tell you where the link was moved to, I can tell you how to fix this issue, I just resolved it by adding a "rese..."
  • 6 years ago11/04/14 at 2:01 pm (UTC)
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Gordon UBS Lam replied to the discussion Complete the course but retake the test?
"Just the clarify the above posting.  Right now if the learner passes the test and leaves the course they are correctly marked in the LMS ..."
  • 6 years ago10/31/14 at 2:44 pm (UTC)
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Gordon UBS Lam replied to the discussion the case of the shifting shadows
"I think it would be problematic to change to update 5.  I am afraid if I uninstall SL, and then reisntall SL 1.5 I might run into more is..."
  • over 6 years ago10/07/14 at 7:12 am (UTC)
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Gordon UBS Lam replied to the discussion the case of the shifting shadows
"Hi Ashley, Yes, I am using update 6.  If I understand what you are sayng that means there is no workaround?  I guess I am going to have ..."
  • over 6 years ago10/07/14 at 5:16 am (UTC)
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Gordon UBS Lam replied to the discussion Cant get rid of scrollbar
"Hi Rebecca, Thanks for joining in.  I think I have discovered the issue.  The client supplied me with a custom font for the player calle..."
  • over 6 years ago10/06/14 at 8:39 am (UTC)
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Gordon UBS Lam replied to the discussion Cant get rid of scrollbar
"Hi Wendy, Can you tell me how to change it manually if the only time I can access/see that box is in the published file?  Is there a way..."
  • over 6 years ago10/05/14 at 1:01 pm (UTC)
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Gordon UBS Lam replied to the discussion Cant get rid of scrollbar
"Hi Wendy, Thanks for the quick response. I am not trying to customize the box, only to determine what setting I might have made to end u..."
  • over 6 years ago10/04/14 at 5:48 pm (UTC)
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Gordon UBS Lam replied to the discussion Add a hyperlink to an object state
"Adding a hotspot... how clever! Thanks, and also thanks for confirming I was not going crazy and the links were not working because of so..."
  • over 6 years ago07/24/14 at 7:31 am (UTC)
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Gordon UBS Lam replied to the discussion Replay and FLV
"Hi @Brian, Thanks for your reply. While this is a little beyond my ken the codecs you mention don't seem to match with the codec info t..."
  • over 6 years ago07/14/14 at 8:58 am (UTC)
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Gordon UBS Lam replied to the discussion Replay and FLV
"Thanks for your reply Ashely. It would be great to get confirmation from your development team that the codecs I mentioned are the ones ..."
  • over 6 years ago07/08/14 at 7:00 am (UTC)
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"It looks like I can simply take those results slides and store them in another scene and simply reference the variables that they have.  ..."
  • over 6 years ago06/30/14 at 5:17 am (UTC)
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"Thanks Phil.  Am I "allowed" then to hide the results slide for each bank so they only see the question banks one after another?  And to ..."
  • over 6 years ago06/29/14 at 2:56 pm (UTC)
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"Any help here?  "
  • over 6 years ago06/29/14 at 6:21 am (UTC)
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Gordon UBS Lam replied to the discussion Coding a % on results slide
"Yippee! It seems to work now.  One more question if I may Steve... I am giving learners the option to retake the test.  Should I add a t..."
  • over 6 years ago06/18/14 at 4:12 pm (UTC)
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Gordon UBS Lam replied to the discussion Coding a % on results slide
"Weird that the pool did not come over in the story file.  I will check the multiple % answered and see if that's the issue."
  • over 6 years ago06/18/14 at 3:48 am (UTC)
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Gordon UBS Lam replied to the discussion Coding a % on results slide
"Hey Steve, Not sure what I did wrong but it did not work.  I used your variable names so I could keep track easily.  I replaced my curren..."
  • over 6 years ago06/17/14 at 2:58 pm (UTC)