"I'm anxious as well for the development of this enhancement. Since the latest month of September has slipped, can we expect an update on ..."

"Sorry it took me so long to respond -- yes, we are. Our video team re-deployed the video at h.264 and it worked like a charm."

"Video team says H.265 might be the culprit. Does Storyline support that encoding standard?"

"I went into another course and tried these videos and a few others and the others worked... so I think we've isolated the issue are the f..."