"Hello and thank you for the response Crystal. Our videos are 100% internal and cannot be shared. That said, I have tested a variety of fi..."
- 3 years ago08/21/19 at 4:57 pm (UTC)
"I too am seeing the exact same error message, (i.e. "...does not appear to be a supported video format") for a 2.25GB MP4 encoded with H...."
- 3 years ago08/07/19 at 4:20 pm (UTC)
Greg Linhares replied to the discussion 1920x1080 Slide Master Template Dimensions - Any Issues to Be Aware of???
"Thanks! That's very helpful to know. Yes, I plan to keep everything very consistent. Much appreciated! "
- 3 years ago06/28/19 at 5:42 pm (UTC)
"Thanks Alyssa. Still seeing the same behavior. Has there been any progress on this issue? Thanks! :-)"
- over 3 years ago06/21/19 at 6:31 pm (UTC)
"Hi Allison, I'd love to know if there has been any progress on this issue. Never heard back from support on this. "
- over 3 years ago06/03/19 at 6:56 pm (UTC)
"I did that too (several times in fact), yet still always getting the dark static player with the file name displayed before activating th..."
- over 3 years ago03/22/19 at 4:35 pm (UTC)