Gwen Fuller has nearly 20 years in training, consulting, organizational capacity building and instructional experience. During this period, she developed expertise in areas of assessment design, professional and organizational development training, and coaching for training professionals. Gwen has worked with international, national and local trainers to renew and create programs based upon client objectives, content effectiveness and learner satisfaction. Currently, Gwen is growing her knowledge and expertise in the full range of elearning course development, including curriculum development, narration, audio, graphics and animation. Gwen’s career in academia began at Miami Dade College, where she taught a variety of communication courses as a Senior Professor for 11 years. She currently serves as a Training Specialist for the Children’s Services Council of Broward County, leading their elearning initiative. Gwen earned a B.A. in Communication from the University of Miami in Coral Gables, FL and a M.A. from Ohio University in Athens, OH. She is Green Belt certificated in Six Sigma, a quality process management strategy used by businesses worldwide.