"Thanks. It seems like the program just needed a rest. I shut down my computer, left it for an hour, came back, turned it on, and it worke..."

"I'm using 09, publishing for LMS, but have to view it on my computer, not from the LMS link."

"I don't have an answer for you, but I am about to try to import a Studio 9 course into Storyline and am having problems finding instructi..."

"Actually, I have a different problem. The whole course does publish. I just can't click next to get to the next scene. I have to go to th..."

"reboot worked. thx."

"I managed to restore the resume function. I deleted two player templates from the player template menu. This appears to have fixed the is..."

"I have also tried publishing in SCORM 2004, as per advice from the forum, but this did not work either."

"Thank you  again. I do work on my C drive always and try to keep path names as short as possible, but thanks! I'm sorry to keep asking yo..."

"Thanks for your help on this. This latest solution worked. But I have to say, the last time I published the course after I made one more..."

"Just when you  thought it was over ... I need the QM screens to do the same.  It appears that restricting the Presenter in the player tem..."

"I found some help online at http://community.articulate.com/forums/p/1170/17393.aspx#17393 It seems to have fixed the problem. I will che..."

"More on this ... The problem seems to be that even though I have set certain settings in the Player Template, they are not sticking, even..."

"Thank you for sticking with this. I have set the Player Template in Presenter to Restricted. I have tried saving it under the same player..."

"If I do this, it does not make the user view the last step of the interaction the first time through, unless I'm doing something wrong. F..."

"Thank you Heidi. I just did that, and unfortunately, when I published the course, the changed slides were not in the player. Very frustra..."

"I have one more question. Instead of uninstalling it, can I just disable it when I go to publish  the  course?"

"That is the problem. I do have Carbonite and '09. Thx!"

"Thanks again. That didn't work either. I will submit a support case."

"Thank you, Brian. Unfortunately, that is not the problem. The add-ins are checked and not disabled. Any other ideas? Gwen"