"following: I also have this issue "

"oh my gosh thank you so much! I really appreciate it. The game the developer made is a 3D rendering of an offshore working environment an..."

"@Math : that is very useful to know. I asked the developer about this when I ran into the issue but as I don't use Unity myself I had to ..."

"From what I remember when we ran into this issue we had to copy the entire content of the course into a fresh Rise course. I used the "te..."

"Update: I've sent my IT guys to find a suitable hosting solution so I can try out they embed as web object option but so far they haven't..."

"I'll let you know how I get on ..."

"Hi David - did you ever get any responses to this? I'm working with a client who have developed something in unreal and want it on their ..."

"Hi I haven't seen this issue in particular but the standard couple of things to get started with troubleshooting would be: 1- Check, does..."

"Hi Kellie I'm not sure if you're asking for info on the build in SL or if it can be put in Rise but to answer the latter: Yes you c..."

"I have submitted a ticket to support to see what can be done to prevent this happening in the future"

"Nope none of that worked. As I was creating a series of 20+ modules I was using a number of block templates and duplicating elements, I b..."

"Hi I've started experiencing this too both with a publish to LMS course and the same course when published to review. Any ideas?&nb..."

"For anyone who might run into the same issue: My scroll bar was stubbornly starting in the middle, I checked the contents and realised i ..."

"Hi Lauren Yep I'll share with the team - thanks Harri "

"Hi Alyssa Nope I added a block in the Rise course with an exit button (in addition to the exit in the navigation). It is frustrating that..."

"Out of interest why is this the case? I published Scorm 1.2 in storyline and it completed perfectly fine but scorm 1.2 in Rise causes iss..."

"Hi Alyssa Unfortunately my deadline to hand over to the client was Friday so your advise is a little late. However, I did arrive at that ..."

"In case anyone finds this useful - the answer is yes the slides do need to progress from right to left but if you're using the standard p..."

"FYI if anyone runs into this issue the solution is 1- Use Arial font for all of your slides 2- Use Articulate font for your player "

"Hi Did you get anywhere with this? I'm seeing a similar issue. Thank you Harri "

"Hi Helen The answer tech told me was that the audio hadn't been recorded properly in the video (although there would be no way of you kno..."

"Just to wrap this one up - tech could replicate the issue but couldn't explain why but converting the mp4 files into other mp4 files and ..."

"Hi Crystal It's all of the videos - I've submitted a support case: case number 02328210 Hopefully someone can figure out..."

"Hi Katie I'm currently running update 6 and finding the issue in Safari. Everything is working as expected on files published before th..."

"Hi guys   Has this also been patched for Storyline 3?   Thank you Harri"