"Hi Guys I'm using custom navigation in a course with the new modern player and have noticed that when viewing the mobile output there are..."

"Hi Did you get anywhere with this? I'm seeing a similar issue. Thank you Harri "

"Hi Helen The answer tech told me was that the audio hadn't been recorded properly in the video (although there would be no way of you kno..."

"Just to wrap this one up - tech could replicate the issue but couldn't explain why but converting the mp4 files into other mp4 files and ..."

"Hi Crystal It's all of the videos - I've submitted a support case: case number 02328210 Hopefully someone can figure out..."

"Hi Guys I have a course with a number of videos in it and I've noticed that the audio is out of sync with the video. I've checked the ori..."

"Hi Katie I'm currently running update 6 and finding the issue in Safari. Everything is working as expected on files published before th..."

"Hi guys   Has this also been patched for Storyline 3?   Thank you Harri"

"Hi Did you get to the bottom of this? I've just found that the "pause timeline of base layer" function has randomly stopped working. So ..."

"oh that's odd - I posted a comment saying 7mb not 7kb, guess it didn't post. Anyways, so learners are only accessing the content that is..."

"Hi Michael All videos/audio/images are inside the storyline file itself. Also, having looked at my files sizes I'm not sure my assumpti..."

"Hi Guys Any chance anyone has worked out how much mobile data is used accessing eLearning courses? I can see the file sizes of the zips..."

"Hi Ashley Ok sounds like that will be ok for me then as it is a question bank in a defined quiz which the learner will only be able to r..."

"Ah ha! Yes the "all" button... that would explain it... I changed it from "all" to "one" and it all seems to be working as i wanted Tha..."

"Hi Guys So I'm venturing into building randomised quiz questions in SL3 and I'm sure I've missed something in settings somewhere - can y..."

"Hi Guys Can you confirm if this is a known issue in Storyline 3 please as I'm currently pitching randomisation of quiz questions and don..."

"This has happened to me again and no amount of deleting slides is helping so I'm submitting it to your support team to help. "

"No worries - unfortunately though you are right, I have almost come to expect that stuff will go wrong "

"Hi Rehan Yep that's exactly what I had to do in the end. I tried inserting into a new project (didn't work), deleting slides one by one ..."

"Turns out there were two culprits - the slide with the video file and a slide that was an accordion click and reveal built in SL with som..."

"Hi Guys I need to publish my project for a review tomorrow but it keeps crashing. I've narrowed the culprit down to a video slide with a..."

"Hi Cath That looks like a really useful article I've passed it onto our developer to take a look  - thank you for sharing.  "

"Hi Ali Thanks for the advice - thankfully incremental versions were the reason I was able to rebuild relatively quickly. I'll try the t..."

"Hi Crystal The file was saved on the C drive and importing into another project didn't help unfortunately so I had to rebuild the master..."

"Hi Guys I've got a project that uses master slides with layers, I was trying to duplicate a layout and storyline 'stopped working' and h..."