"Thanks Jon. I appreciate the reply. We need to use it though."

"Hi Leslie, I did talk with Ty this morning and do not work out. Is any other company having the issue with Office 365 and Presenter 360..."

"But what if you use Presenter? We use it so need it installed. we still get the error message .."Presenter 360 has stopped wo..."

"Absolutely. We have uninstalled and reinstall a few times. No change. I have sent logs to your Engineers but willing to do that again ..."

"I was mistaken with roaming profiles and windows 10 but still believe can be related to local profile. a test I did took a laptop W..."

"I've only seen it so far in Windows 10 but does not mean it could occur in Windows 7 But pretty sure has something to do with Roaming Pr..."

"I'm thinking it is a Roaming Profile issue with the update from Articulate and Windows 10. We are testing that now"

"I've attached the version of powerpoint for office 365"

"We have Office 365 Desktop app"

"Maureen I get the same error message just with PowerPoint open. I do not need to have Storyline running. I have tried ..."

"Hello, No I tried the suggested solutions. IT uninstall and reinstall. Also to run powerpnt.exe/regserver. Still same issue. Any oth..."

"Hi Ashley, I'm still waiting for our IT dept. To uninstall and reinstall. Hopefully tomorrow. Does info below help with the version of..."

"Meant Office 365. Do not have to have Storyline running either. Just open up PowerPoint and within 3 minutes the messag..."

"Articulate Presenter 360 has stopped working" when we start PowerPoint. We are running Windows 10 and have Office 260 and the late..."

"Thanks. I especially enjoyed the animation and look on welcome to training."